First of all, the people running the place are really nice - the innkeeper, the manager, the receptionist and the spa folk. Secondly, the room was comfy, quiet and basically a great place to get some sleep, which was all we required. Nice setup for something to munch in the morning.
I waited while my partner was getting their manicure/pedicure, and the chairs in the waiting room are really relaxing while soft music drains your battery completely - I was a very mellow man when we left.
What really mattered to me here was that I had forgotten a coupon we had gotten for Christmas, and everyone was not only patient, but the manager had me mail it back and has promised to credit the card - I'll bet some places would have said, "tough luck." Not only that, but because something odd happened to the finger nails a few hours after the session, I just received a package from them with some of the polish in it - not only will my partner be able to fix her nails without a problem, but they really proved they truly care about what they do.
We've got a bunch of folks in the Branford/southern Connecticut area we visit, and will be looking at this as a place to stay when spending the night.
- Also Known As:
- By The Sea Hotel Branford