I am really having a hard time with this review. My husband and i stayed here about 2 years ago and we were extremely pleased. This time, not so much. I awoke to two bedbugs traveling across my pillow. I put them in the ice bucket and we packed up and went to the front desk (4am!) I showed the clerk the ice bucket and told her to look inside. I told her I wanted my money back and that she should let the management know there is an issue. I know there has been a problem with these critters lately, I don't blame the hotel staff. She gave us a full refund and was extremely apologetic. 2/19/2012
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- Also Known As:
- Best Western Plus New England Inn And Suites
- Best Western Plus New England Hotel Berlin
- Best Western Berlin
- Berlin Best Western