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“Excellent Stay, Wish We Had More Time There” 5 of 5 stars
Review of The Westin Westminster

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The Westin Westminster
4.0 of 5 Hotel   |   10600 Westminster Blvd., Westminster, CO 80020   |  
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Breakfast for 2 Included
Ranked #6 of 18 Hotels in Westminster
New York City, New York
Top Contributor
111 reviews 111 reviews
60 hotel reviews
Reviews in 68 cities Reviews in 68 cities
131 helpful votes 131 helpful votes
“Excellent Stay, Wish We Had More Time There”
5 of 5 stars Reviewed August 30, 2013

We needed a hotel for one night near the Boulder area as we were visiting friends who lived near the University. Given we're Starwood loyalists (Platinum status), we found the Westin Westminster to be close enough (about 30 minutes SE of Boulder).

I have to say, this property was one of the nicest we've been to (and we've been to over 100 hotels in the past 3 years). We were there for a Saturday night and there were multiple weddings going on, so no suites were available for a complimentary Platinum upgrade.

Nevertheless, we were only there for less than 24 hours, so we made do with the actual room we had booked. We booked with the AAA rate for $119 + taxes. Platinum breakfast amenity was a coupon for 2 people to get $12 credit each at their hotel restaurant Kachina (so a total of $24 off our bill). We took that instead of the 500 SPG points and we made the right call. Breakfast was unique and delicious. Our server was energetic and engaging, even at 9AM on a Sunday.

The property is very spacious and well laid out. There's a beautiful fountain right outside as well as a shopping area across the street. My 2 year old daughter loved having tons of space to run around (we're from NYC, so space isn't as abundant as it is in Colorado).

Finally, everyone we interacted with was just amazingly friendly. They asked how your day was going and actually listened to your answer and responded - like an actual human being and not a programmed robot. I'd have a decent short conversation with everyone. Really great feeling compared to other hotel staff's we've interacted with.

Highly recommended if you're looking to stay in the area. We'll definitely be back next time we visit our Boulder friends.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike C, General Manager at The Westin Westminster, responded to this review, September 20, 2013
Thank you for your review. It is satisfying to read that you found the property to be on par with the best you have visited. I especially appreciate your kind words about the staff. We have great team members here and I am glad they made an impact on you. We look forward to seeing you again when you are in our area.
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538 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (146)
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English first
Newport Beach, California
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed August 29, 2013

Although we were barely there other than to sleep, the beds were extra comfortable and cozy. The bath towels are also nice and thick.Check-in was quick and easy. The fitness center was a good size. You can walk to a variety of restaurants and Target and TJ Maxx are just across the way. This was perfect for getting my daughter moved back in at college.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike C, General Manager at The Westin Westminster, responded to this review, September 20, 2013
Thank you for your review. I am glad you enjoyed the property and especially the Heavenly Beds. I hope we see you again when you visit your daughter at school.
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Henderson, Nevada
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 of 5 stars Reviewed August 27, 2013

My wife and I recently stayed at the Westin in Westminster, Colorado. We chose this hotel primarily because AAA gave it a 4 star rating, the only 4 star hotel in Westminster, Colorado. We use our AAA books often for recommendations, as well as Trip Advisor. We are extremely disappointed in the AAA rating for this hotel. Here is our story;
Upon checking in, we were taken to our room which smelled of smoke. This was a non-smoking room and there was no way that the person who cleaned the room would not have smelled the smoke. Our bell-hop said we could ask for another room or they could use an “ionizer” to clear the smoke. We called and were told there were no other rooms so they would send up an ionizer. So, we waited downstairs while they ran the ionizer.
Upon taking our showers the following morning, we realized that the tub did not drain properly. We left a note for the cleaning crew. When we returned we found no answer to our note, and found that the washcloths had not been replaced, the shampoo and conditioner had not been replenished, and the cream for the coffee had also not been replenished. We notified the front desk. We also then noticed that the floor under the sink was quite wet. We notified the front desk again. We left the room and when we returned found that the washcloths had been replaced and the wet area under the bathroom sink had been dried. No shampoo, conditioner or cream for the coffee. The following morning, taking our showers, we noted that the tub still did not drain properly.
Our granddaughter came to visit us and we took her to the swimming pool. The shower area for the pool leaves a lot to be desired, and the pool and separate jacuzzi is certainly not a 4 star pool or jacuzzi.
So, we decided we would check out early. No one asked or cared why we were checking out early. We asked for a bell-hop and a young man, seemed like his first day on the job, struggled to put our luggage on the carrier. On the way to the elevator, one of our plastic containers fell off, spilling all of the contents in the hallway. I guess that was the hotel’s way of saying good-bye!
We are “Starwoods” members, and, although we have not used our membership much, we will definitely not stay at this Westin hotel again.
AAA, PLEASE reconsider your 4 star rating of this hotel. We have been AAA members for many many years and we value all of the recommendations you make. This one was really a bust!
Sincerely,

Hal and Diane Rosowsky

Room Tip: This hotel is more expensive and doesn't provide breakfast, not even coffee in the lobby.
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  • Stayed August 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike C, General Manager at The Westin Westminster, responded to this review, August 29, 2013
Thank you for your review. I am disappointed that we did not provide the service and value so many of our repeat guests have come to expect. I appreciate you leaving your name on the posting and will be contacting you to further discuss.
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Western Canada
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 26, 2013

As starwood gold I stay at as many spg hotels as possible. This is in the top three for Westin's. The location, design and service is excellent. The hotel could almost be considered a resort by it's design.

Room: Do not be disappointed if you don't get a mountain view room. The east side of the hotel faces a nice park and creek. The rooms are in good shape, reasonably clean and of good size. My wife and I stayed in a traditional king for three nights and found it perfect for that length of stay. The bathrooms are large and have the heavenly shower head (I stay at a lot of Westin's and not all of them have the heavenly shower head - or a heavenly bed even when they claim too!) This hotel has the Westin heavenly bed. Good water pressure and temperature.

Hotel property: Beautiful. Take the time to walk in the park/creek area around the back. You will see a lot of small animals and enjoy the nature. The front of the hotel has a man-made lake which is also enjoyable. There is an indoor pool and sundeck with hot tub. The hot tub is average to small in size. Unfortunately, like most hotels these days, the hot tub is not supervised and might be full of small kids. If you have a mountain view room you might be able to see the hot tub from your room - great for checking it's occupancy status.

Other notes: Parking is free and there is lots of it. If you park in the back the door is locked late at night so you will probably have to walk to the front. They offer valet but the free parking is located right beside the valet so what's the point? There are a lot of good restaurants near by and downtown Denver is a 20ish minute drive away with traffic.

Staff are accommodating. I mentioned our cooler and ice and they offered to put a fridge in our room at no cost. For some reason the room attendants wanted to skip cleaning our room twice - minor inconvenience but the hotel staff made up for it with free breakfast.... and totally free. I was impressed that the coupons covered everything including the tip! One would assume that you would still be leaving a tip. Nope. You didn't have to pay anything. The management and staff at this Westin clearly understand what taking care of their guests mean.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike C, General Manager at The Westin Westminster, responded to this review, August 29, 2013
Thank you for sharing your thoughts regarding your recent visit to our hotel. I appreciate your categorizing us as a top Westin property. I am equally pleased that you enjoyed the area and all of the heavenly amenities. I am sorry there was an issue with Housekeeping but am pleased that we were able to recover and finish off a great experience. We look forward to seeing you again.
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Broomfield, Colorado
Top Contributor
63 reviews 63 reviews
20 hotel reviews
Reviews in 17 cities Reviews in 17 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed August 21, 2013

Entire staff was friendly and helpful. Line was long at check-in as the hotel was full, but moved surprisingly fast. Room was clean. Paid wifi was fast. Free self park was an open well-lit lot close by. Lots of things to do nearby and really close to 36. Overall perfect stay.

Room Tip: High floor.
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  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike C, General Manager at The Westin Westminster, responded to this review, August 23, 2013
Thank you for your review. I am glad you enjoyed the hotel and particularly the cleanliness and staff. I will enjoy passing your comments on to the team. See you next time you are in town.
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Rimsting, Bayern, Germany
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 21, 2013

Nice Hotel in a very nice surrounding about 45 minutes drive to rocky mountain national park, Rooms are very clean, Restaurant is ok, prices are ok, Business center with free bording pass printer, many restaurants just across the street

Room Tip: Book Mountain view!
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  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike C, General Manager at The Westin Westminster, responded to this review, August 23, 2013
Thank you for staying with us. I am glad you enjoyed the hotel and Rocky Mountain National Park. I hope we see you for your next visit.
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Los Angeles, California
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 16 cities Reviews in 16 cities
4 of 5 stars Reviewed August 17, 2013

As a Starwood buff, this is the only hotel I stay at when working in the west Denver/Boulder area. Great facilities, nice rooms, indoor pool, maintained gym and friendly service. Another great Westin property.

  • Stayed August 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike C, General Manager at The Westin Westminster, responded to this review, August 23, 2013
Thank you for sharing your experience. I am pleased that you enjoy the hotel and choose to stay with us during your visits to our area. I am equally pleased that you feel we continue to maintain the high standards set by Westin Hotels. Thank you for staying with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about The Westin Westminster

Address: 10600 Westminster Blvd., Westminster, CO 80020
Phone Number:
Location: United States > Colorado > Westminster
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Westminster
#5 Family Hotel in Westminster
#5 Romantic Hotel in Westminster
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Westin Westminster 4*
Number of rooms: 369
Official Description (provided by the hotel):
The Westin Westminster, located between Denver and Boulder, offers stunning Rocky Mountain views. In addition to a convenient location, we also have over 60,000 sq ft of indoor and outdoor event space ... more   less 
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Also Known As:
The Westin Westminster Hotel Westminster
Westin Westminster
Westminster Westin

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