We have been staying at Manor Vail most weekends during the ski season in the past 4/5 years . We are extremely happy with Manor Vail. Manor Vail staff make us feel like being at home each time we were there. It's the people make this place different. They went above and beyond to make us (family w small kids) comfortable and welcome, especially their Director of Operations, Theresa Zoller, who has been working there for 37 years. She went out of her way each time to help us whenever we need it. Thank you very much, Manor Vail staff.