we had a great stay...from start to finish....
we booked way back in may with the reservationist nina...she was awesome to work with! so super accomodating and helpful and very prompt answers to questions and all details inbetween...i would recommend the MVL and working with Nina to anyone who asks....
beautiful property! now, we stayed in a completely redone unit not sure about others...but, that being said, i am not giving up the unit number as we may want it next xmas week...sorry folks...
when i originally booked, i was a bit skeptical.. as was my husband due to some bad reviews, but, we went with our gut and nina's helpfulness and promptness...the bad reviews must have stayed elsewhere than the MVL we stayed at...
we got a completely redone ground unit super near the pool and hottubs. it was clean. the staff were helpful as we had the back door stop working and i mistakenly cooked bacon on too high of heat and set off the smoke alarms! all staff was super helpful and accomodating upon both mishaps...
we had a one bedroom (with pocket door to the bdrm) and a murphy bed and pull out couch..there was myself, dh and dd who is 10...the unit was great. couldnt ask for better! i had the mvl do a quick shop for us and all was there upon our arrival which happened to be a day late due to flight cancellations in denver...i had called when our flight was delayed and then again cancelled and we could not arrive until the next day...we took a private car in to vail from the denver area....all was well..we still had the premium upgraded room we originally requested....thank you to kris and nina at the front desk...
the unit was clean and convenient to the childrens golden peak ski school. smack across the street! perfect with a 10 yr old! the pool and hottubs very near our room were a perfect added plus!
the staff were super helpful and all about making our stay the xmas trip we needed.
the lodge is clean and neat and small...super near the village...a quick walk and you were there!
i would highly recommend this lodge especially if you have children in ski school as they are so tired at the end of the day and the proximity could not be better...i will review the school and other things in another post....
we had room srvc a few times and it was all just fine...we did not venture to the fitz or lord gore perse as it did not fit into our schedule....food was good as was service. hskpng does a fine job...any xtras you need will be instantly seen upon request...
guest services get an A plus in our book!
cant wait for our stay next xmas
Room Tip: request a redone premium unit
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
December 31, 2012
Thank you for the fantastic feedback from your recent stay! I have shared the comment with our Management team & Nina. It was our pleasure to ensure your stay was memorable & we look foward to welcoming you back next Christmas. Best wishes for a Happy New Year!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.