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“Best hotel in Vail. Shows all the big brand hotels how to do things right” 5 of 5 stars
Review of Sonnenalp

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Sonnenalp
4.5 of 5 Resort   |   20 Vail Road, Vail, CO 81657   |  
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Hotel website
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Hotel amenities
Special Offer
Discounted Valet Parking
Ranked #2 of 33 hotels in Vail
Top Contributor
63 reviews 63 reviews
31 hotel reviews
Reviews in 34 cities Reviews in 34 cities
25 helpful votes 25 helpful votes
“Best hotel in Vail. Shows all the big brand hotels how to do things right”
5 of 5 stars Reviewed June 17, 2013

I have stayed in several different properties in Vail and other nearby resorts. The Sonnenalp is without question my favorite. Forget the Marriott, Four Seasons and Ritz -- this is where you want to stay.

Pros:
- Classic European styling down to every detail. Close your eyes and open them in the hotel. You would think you were in the Alps
- Phenomenal spa and pool area. Serene. Great indoor pool with entry to a great outdoor pool area
- Service -- here it's about what do you want / need. I asked the front desk a question about our stay -- instead of answering "this is what we can do", they answered "what would you like".
- Great location in the heart of vail
- Great rooms and furnishings. Turn down service was impeccable
- Great restaurants

Cons:
- Only one I can think of was that the bar was understaffed on Saturday night. A wedding had just let out and they did not have enough servers

Room Tip: Try the King Suites if you can get one.
See more room tips
  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jfaessler, Owner at Sonnenalp, responded to this review, July 12, 2013
Thank you so much for your amazing review!

We always strive to achieve the highest level of service for all of our guests and I am so happy you enjoyed your time with us.

I hope to personally welcome you back to the Sonnenalp in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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439 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (83)
Date | Rating
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  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Wheat Ridge, Colorado
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 10, 2013

This hotel is right in Vail Village and steps from fine dining, shopping, entertainment and the mountain. The service was superb. The bell men were top notch, every need was attended to and the concierge recommendations were great. Our daughter loved the live music in the evening. The pianist/singer was very talented. The accommodations were roomy, elegant and comfortable. We enjoyed our stay and will be back.

  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alexandria
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 4, 2013

We stayed in a junior suite and were floored when we saw the bathroom. It was easily as large as some hotel rooms in major cities.
The staff (everyone from the valet, front desk staff, concierge, to housekeeping) were friendly and accommodating. I called in advance to see if there was an HDMI hookup on the TV, and they had a room ready for us with an unlocked TV when we arrived. They gave great advice for sightseeing, and the nightly turndown service included amazing cookies!

The location was second to none, vail village offers plenty to see and do without needing transportation. Because this was the off-season, we ended up eating at the hotel more than we expected due to closures, but not to worry, everything was above the standard hotel restaurant level of quality.
Breakfast buffet at Ludwig's was worth every cent (I find hotel breakfasts to be tremendously overpriced, usually). We ate at the bully ranch on two late nights and had good meals, but the star of the weekend was definitely the fondue at the Swiss Chalet.
All in all we had a wonderful time and were sad to go, especially when we saw what equivalent money got us in Denver on the last night of our trip.

  • Stayed May 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jfaessler, Owner at Sonnenalp, responded to this review, July 25, 2013
Dear Guest,

Thank you so much for your wonderful review of the Sonnenalp!

I am overjoyed to read about your great experience and thrilled you were satisfied with our service. It is truly a priority that we provide the highest level of service in the Vail Valley.

I hope to personally welcome you back to the Sonnenalp in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Milwaukee, Wisconsin, United States
Top Contributor
62 reviews 62 reviews
11 hotel reviews
Reviews in 29 cities Reviews in 29 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed June 1, 2013

Excellant rooms with a staff that is friendly and give Excellant service! The very best in every way! Do not miss staying here or having something to eat or drink! The location is also Excellant. Breakfast is very good and rooms are clean and comfortable.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed May 28, 2013

A wonderful stay, great service, delicious breakfast & morning coffee, comfortable spaces. I was there for a wedding and enjoyed having everything so close by. The entire space was really well-suited for for the wedding. It was perfect. Next time, I'll be sure to book a massage while I'm there, and perhaps just stay a few days longer. A friend if mine kept saying, “I just want to live here.”

Room Tip: I had a junior suite on the 3rd floor just above the entrance and it was great. I slept with the win...
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  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jfaessler, Owner at Sonnenalp, responded to this review, July 25, 2013
Dear Guest,

Thank you so much for your wonderful review. A wedding here at the Sonnenalp is truly a special occasion.

I am so happy to read that we met your expectations.

I hope to welcome you back to Vail in the near future. Hopefully you will get a chance to enjoy our Spa next time!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boulder, Colorado
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed May 27, 2013

We were at the Sonnenalp for a wedding on Memorial Day weekend this year and were quite impressed with this mid-sized idyllic Vail mountain retreat. They have a beautiful pool area (indoor/outdoor) surrounded by Aspen and Evergreens, with Gore Creek running by the edge of the property.

As a family on a budget, we were looking to keep our expenditures under control and were very pleased to find daily specials at their onsite restaurants. We ate at the Bully Ranch and had an excellent meal there. The interior library and lounges were very cozy and we enjoyed the Bavarian décor.

Probably most importantly, the staff here was truly exceptional. My wife has Celiac disease and has to eat gluten free meals. The staff was very friendly and happy to advise us (and research) both on-site and off-site restaurants as to the availability of gluten free entrees. We loved our stay and plan to come back in the near future.

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed May 14, 2013

My wife and I stayed at the Sonnenalp for a one-night break-away from our care-giving duties and had a wonderful time. Everything about the Sonnenalp was beyond our expectations and made us very homesick for Europe.

The reception staff, bellmen, restaurant and just every staff member we encountered was friendly, professional and welcoming in the most sincere manner. The construction, finishes and furnishings found in every corner of the hotel were exceptional and authentic to the last detail of what a fine Alpine hotel looks like. Having lived in four different European countries during our time abroad and taken vacations in Bavaria, Switzerland and the Julian Alps, we know what to expect when visiting those places and the Sonnenalp met and exceeded those standards.

This hotel is a real gem and a true European experience right here in the USA. Class, style, sincere and friendly service, you name what you're seeking and the Sonnenalp delivers. On top of all that, the breakfast buffet was the finest we have ever seen in America. You name the item and it was there--fresh, homemade and delicious. Even the coffee was exceptional.

if you're looking for a great vacation and hotel experience, go no further than the Sonnenalp in Vail. Just superb!

Room Tip: Room 442 was beautiful with a nice view and just plain comfortable.
See more room tips
  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sonnenalp

Address: 20 Vail Road, Vail, CO 81657
Phone Number:
Location: United States > Colorado > Vail
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Vail
#1 Luxury Hotel in Vail
#1 Top resorts Hotel in Vail
#2 Romantic Hotel in Vail
#2 Business Hotel in Vail
#5 Family Hotel in Vail
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Sonnenalp 4.5*
Official Description (provided by the hotel):
Sonnenalp is a unique hotel in Vail, Colorado renowned for personal service and genuine, family-run hospitality. Enjoy world-class amenities and conveniences in the heart of Vail Village. ... more   less 
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Also Known As:
Sonnenalp Resort Of Vail Hotel Vail
Sonnenalp Hotel Vail
Sonnenalp Resort Vail

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