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“Worth the money!” 5 of 5 stars
Review of Arrabelle at Vail Square, A RockResort

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Arrabelle at Vail Square, A RockResort
4.5 of 5 Hotel   |   675 Lionshead Place, Vail, CO 81657   |  
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2014/15 Winter Savings!
Ranked #4 of 33 hotels in Vail
Columbia, SC
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Worth the money!”
5 of 5 stars Reviewed July 8, 2011

This is the 2nd time we have stayed at the Arrabelle and both times have been great! It is expensive, but we think the location makes this worthwhile. We stayed in a 2 bedroom condo unit, which was just perfect! The location to the slopes can't be beat. The only negative is the mediocre room service menu (which is nearly identical to the menu in the pub downstairs.) Thanks to nearby places to eat and the local grocery this wasn't a big deal. Plus, since we were in a condo unit we could fix meals in the unit. I could see this being a bigger issue for those staying in hotel rooms. The spa is great for relaxing after a day on the slopes. I used the jacuzzi and steam room every day. We will definitely go back. Finally, they do have good deals on rooms if you keep an eye out for them.

  • Stayed March 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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310 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Western Colorado
1 review
3 of 5 stars Reviewed July 8, 2011

Beautiful hotel with a perfect location. The service is awful! I have traveled all over the world and am very fortunate to stay in wonderful, high end hotels and the service at Arrabelle was very disappointing and should not put itself in the luxury category!
The rooms are big and we had a mountain view with a balcony which was very nice!

Room Tip: Mountain view rooms
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  • Stayed July 2011, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BryanAustin, General Manager at Arrabelle at Vail Square, A RockResort, responded to this review, July 9, 2011
I am so sorry to hear you did not fully enjoy your stay with us. Please feel free to call me at (970) 754-7780 to discuss any details you may have so we can rectify your disappointment. We look forward to the opportunity of having you as our guest in the future to ensure a great stay with us.

Kind regards,

Bryan Austin
Vice President & General Manager
The Arrabelle at Vail Square
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Fort Worth, Texas
1 review
5 of 5 stars Reviewed June 27, 2011

I was fortunate to have a 2.5 bath, two bedroom (queen / king) with kitchen and living area. I am a government manager, but now feel feel like a "muckety muck!" Beautiful view of the slopes (lush and green...) two balcony verandas... Meeting / Banquet meals were the best I have ever experienced anywhere in the U.S. Service was outstanding!

  • Stayed June 2011, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BryanAustin, General Manager at Arrabelle at Vail Square, A RockResort, responded to this review, July 9, 2011
Thank you so much for sharing your wonderful experience and I'm pleased to hear we made you feel like a VIP. We always strive for excellence in hospitality and service. I would like to thank you for taking the time to post your comments.

Kind regards,

Bryan Austin
Vice President & General Manager
The Arrabelle at Vail Square
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Los Angeles, California
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 26, 2011

Incredible place to stay, clean, very nice, centrally located and staff is top notch! The staff was very attentive and helpful. The facilities are very well maintained, customer service is certainly five stars. I highly recommend the Arrabelle, we will certainly stay there on our next visit to Vail.

  • Stayed June 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BryanAustin, General Manager at Arrabelle at Vail Square, A RockResort, responded to this review, July 9, 2011
We are delighted to hear you enjoyed your stay with us and greatly appreciate you taking the time to post your review. It is our goal to provide the ultimate in guest services experience and product to exceed every guests experience. Please have the front desk call me during your next visit with us, I would very much enjoy meeting you.

Kind regards,

Bryan Austin
Vice President & General Manager
The Arrabelle at Vail Square
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Woodland, WA
Top Contributor
54 reviews 54 reviews
49 hotel reviews
Reviews in 40 cities Reviews in 40 cities
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed June 26, 2011

I stayed here as part of a business trip and was immediately impressed! I stay in a lot of hotels for business and the Arrabelle has rooms that make you feel like you are at home. Hard wood floors, fireplace, granite, full bath, double sinks, separate shower, and wonderful amenities. The catering was very good and the service was excellent! We even got one day of skiing in (at A-Basin) in late May. The square was mostly closed due to mud season, but since I was with a group and pretty busy, it didn't make a difference for me. I would really love to return during peak ski season. There is a skating rink right outside and the tram is within sight. I can only imagine how much fun it would be to stay here and ski.

Room Tip: Stay with a group in May - save 6X off list rate
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  • Stayed May 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
denver
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 20, 2011

Just returned from a wonderful stay at the beautiful Arrabelle. I cannot say enough about the attentive staff ! In particular a wonderful young lady; Joanna. Her attention to detail, her recognition of needs before they become requests( Ice service each evening @ 4:45) and her professional demeanor speaks volumes about this terrific establishment and their employees . We were already planning our next stay before we checked out, see you this fall :)!!

  • Stayed June 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BryanAustin, General Manager at Arrabelle at Vail Square, A RockResort, responded to this review, July 9, 2011
Thank you very much for your kind words and feedback on your service and especially Joanna. We work very hard here to ensure our guests have a most enjoyable stay with us. We look forward to welcoming you back to the Arrabelle this fall.

Kind regards,

Bryan Austin
Vice President & General Manager
The Arrabelle at Vail Square - A RockResort
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Denver, Colorado
1 review
5 of 5 stars Reviewed June 20, 2011

What a fabulous property, lovely room, excellent and friendly service and an ideal location too! We loved it and highly recommend the Arrabelle. Summer in Vail is idyllic.

  • Stayed June 2011, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BryanAustin, General Manager at Arrabelle at Vail Square, A RockResort, responded to this review, June 28, 2011
Thank you for your review and positive comments on the property and the service you received during your stay. We take great pride in our training programs and our employee selection, it is our goal to exceed our guests expections. Summer is such a great time in Vail and with our location next to the Gondola. Look forward to having you come visit us again this summer when you want to escape the heat. Thank you again for your kind words and taking the time to post your review.

Kind regards,

Bryan Austin
Vice President and Area General Manager
The Arrabelle at Vail Square
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Arrabelle at Vail Square, A RockResort

Address: 675 Lionshead Place, Vail, CO 81657
Phone Number:
Location: United States > Colorado > Vail
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Vail
#3 Luxury Hotel in Vail
#3 Spa Hotel in Vail
#4 Business Hotel in Vail
#4 Family Hotel in Vail
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Arrabelle at Vail Square, A RockResort 4.5*
Official Description (provided by the hotel):
Nestled within The Arrabelle at Vail Square and only steps away from the Eagle Bahn gondola, The Tavern on the Square is Vail’s most happening spot for delicious food and drink, before and after you hit the mountain. Known for its convenient slope-side location and popular apres-ski scene, The Tavern is now bigger and better than ever. The newly expanded restaurant offers both indoor and outdoor patio seating, has great views of the skiers coming off the hill. Setting the stage for a memorable dining experience with its warm atmosphere and stunning mountain views, The Tavern is a mountain American grill inspired by the freshest farm to table ingredients. Casual by day and refined at night, The Tavern is always fun, approachable and frequented by locals and visitors alike. Enjoy signature dishes, such as Buffalo Meatloaf, Grilled Elk Lettuce Wraps, Baja Fish Tacos and Executive Chef Douglas Dodd's Lobster Mac & Cheese. ... more   less 
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Also Known As:
Arrabelle At Vail Square, a Rock Hotel Vail
Arrabelle Vail Square
Arrabelle Hotel Vail

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