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“Rating says it all...” 5 of 5 stars
Review of The Sebastian - Vail

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The Sebastian - Vail
4.5 of 5 Hotel   |   16 Vail Rd, Vail, CO 81657   |  
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Ranked #3 of 33 hotels in Vail
London
Contributor
16 reviews 16 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
14 helpful votes 14 helpful votes
“Rating says it all...”
5 of 5 stars Reviewed March 5, 2013

We stayed for 2 weeks at the beginning of February for a skiing trip. This was our first time in Vail and at the Sebastian, and it won't be our last. From when we checked in, the staff were the most charming and helpful of any hotel I've ever stayed in. Our room was spacious (we were upgraded at no extra charge) and the free drinks and snacks are a lovely touch. Some reviewers have complained of road noise at the front of the hotel - our room was at the front and the noise was negligible. We could hear the snow plough but we very quickly became accustomed to that and it didn't bother us at all.The bed was incredibly comfortable and there were plenty of pillows (always a bugbear of my fiance's!).The hot tub area is a great place to meet other residents and talk over the day's fun on the slopes. We met Lance, the delightful manager, at the drinks reception on the Friday evening (which we enjoyed far more than expected) and he recognised us whenever we bumped in to him subsequently, which made us feel valued. The spa is a wonderful place to relax and unwind (although the treatments are not inexpensive!) and the massages we received were uniformly excellent. Once we realised that the Mountain Games were going to make finding a table a little tricky over the weekend, we asked the concierge to book tables for us for the rest of our stay, which was done with no fuss and exactly to our requirements. The buffet breakfast is superb, especially the pastries which were as good as I've had outside France, and caters to many tastes. Possibly the best plus is the slopeside concierge - no walking to and from the hotel in boots carrying skis. It's all stored for you about 50m from the gondola, leaving you free to head straight for the bar for the abundant apres action Vail has to offer. We are getting married next year and intend to come back here for our honeymoon. I can't wait!

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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421 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
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  • French first
  • Portuguese first
  • Russian first
  • Spanish first
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English first
1 review
5 of 5 stars Reviewed March 3, 2013 via mobile

If you get a good price, don't hesitate, go for it. Great place. You will love it. Rooms are not very big, but very comfortable, staff is friendly, great location, and Vail is an awesome place to ski.

  • Stayed February 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Houston, Texas
Contributor
12 reviews 12 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed March 2, 2013

The staff here was really great. It started from the first bellman to greet me and stayed that way through room service, special requests, and ended with the last bellman to see me off.

The room was nice, but this is expected with a hotel in this price range. The view was essentially of the alley/rest of the hotel. One of the other reviews noted that the better views are likely reserved for the condos--this seems plausible . My room was average sized relative to my expectations--not cramped but not spacious either.

I had booked through hotwire (was not cheap, even through hotwire) and was expecting something slopeside--this is probably a three block walk. They have a separate affiliated location for rentals/gear storage slopeside, but it is not quite the same as being ski-in ski out.

I had drinks/dinner at the bar a couple of nights, a cool scene, good food, good drinks, good staff. I also had a massage at the spa, might have been the best massage I have ever had.

The hotel definitely is pricey. I think my breakfast buffet ran $40+, ~$50 including tip. To sum it up, great staff, nice hotel, but location/value only OK.

  • Stayed February 2013, traveled solo
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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alynch84, Director of Sales at The Sebastian - Vail, responded to this review, March 14, 2013
We are so grateful you chose The Sebastian - Vail for your stay. Vail Village was a purpose built European style walking village the lodging surrounds the town center. Our Base Camp gives us a prime ski-in/ski-out location right to the new Gondola #1 at the base of Vail Mountain.

Thank you for your kind comments on our staff, our associates pride themselves on making our guests feel, welcome, pampered & valued. Frost where you had your great drinks is one of Vail’s hottest bars. Our location within Vail Village is very compact all of our suites offer beautiful views of the slopes or Vail Valley. If view is a priority for you let us book a one bedroom suite for your next stay it has a full gourmet kitchen, fireplace with lots of room to roam! We hope you will come back and see us soon.
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Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 26, 2013

Very beautifull hotel, with large rooms and pretty pool and jacuzzis.. The staff (reception and concierge) were amazing!!! Super thoughtfull to all our concerns.. The location is great... Really close to the middle of the village (300m), but if you are not up to this small walk there is a bus that takes you there for free each 5-7min.. You don't leave your ski gear at the hotel. They have a store (base camp) at the village so you don't have to carry it on your walk...
I certainly recomend it!!

  • Stayed February 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Coon Rapids, Minnesota, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed February 21, 2013

We had a business meetup at The Sebastian in October and it was by far the most beautiful place that I have stayed! I enjoyed the hot tubs in the evening and it was wonderful. The staff was very accommodating and jumped at our every request. They took care of everything we needed from the moment we pulled in. Everything about the hotel was wonderful from the rooms to the lobby to the restaurant to the pools. I loved being within walking distance of everything in town and we really enjoyed the scenery in October. The drive from Denver to Vail was amazing and I was thoroughly impressed with the resort. I booked a hot stone massage at the spa and it didn't disappoint. The masseuse was great and I had a very relaxing massage. I definitely recommend The Sebastian for anyone travelling to Vail. Very impressed!

  • Stayed October 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Moscow, Russia
2 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed February 20, 2013

We have just returned from Vail. We stayed at The Sebastian with our friends from the 29th of January during one week. Everything was great - the design, the service, the restaurant, the bar, the outdoor swimming pool, the staff, the atmosphere, the location! We didn't try the Spa but everybody says that the Spa is also great! The first day we asked the front desk if they could help us with the better view from our room and the next day they managed to do it.) I like to stay in boutique hotels all around the world - The Sebastian is one of the best one!))

  • Stayed February 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Wellesley, Massachusetts
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 6, 2013

The Sebastian is a warm, hip and friendly hotel. The lobby and rooms are luxurious and modern, yet cozy. The spa is small, but luxurious and sparkling clean (I had an excellent deep tissue massage). Most of all, the staff is super-friendly and helpful, making it a really fun place to relax and hang out. We also stayed at the Four Seasons, and the two resorts have completely different atmospheres--the Four Seasons has larger rooms, but it's stiff/stuffy and the staff isn't always that helpful. The Sebastian has smaller rooms than the Four Seasons, but they are still roomy and comfortable. What they lack in space, they make up for with excellent service, free water and trail mix in the room, 2 free movies, free WiFi for as many devices as you need (we had to pay for Wifi at the Four Seasons because we had more than one laptop--whaat?!). The pool and hot tub are beautiful and wonderful. Overall, we had an excellent experience at the Sebastian!

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
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Additional Information about The Sebastian - Vail

Also Known As:
The Sebastian - Vail Hotel
The Sebastian - Vail Hotel Vail
Vail Plaza Hotel
Address: 16 Vail Rd, Vail, CO 81657
Phone Number:
Location: United States > Colorado > Vail
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Vail
#2 Family Hotel in Vail
#2 Luxury Hotel in Vail
#11 Romantic Hotel in Vail
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — The Sebastian - Vail 4.5*
Official Description (provided by the hotel):
The Sebastian- Vail is Vail's hippest boutique hotel located in the heart of Vail Village. You'll find every imaginable comfort in the hotel rooms and suites. Accommodation options are wide ranging starting with our Sebastian Classic room with a single queen bed and going to full residential style suites of up to four bedrooms. All guests receive welcome amenities, nightly turn down service. Amenities on property are Bloom Spa, Frost Bar and our Alpine bistro-inspired restaurant, Leonora. A four season outdoor pool with hot tubs and a firepit complete the expierence. The Sebastian offers five star services that extend through every part of your stay. Concierge, room service, and slopeside ski valet at Base Camp. The Sebastian- Vail is the place you need to experience winter, summer, spring or fall. ... more   less 
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