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“Get what you pay for/good service/Bostonian happy with it” 3 of 5 stars
Review of Chateau Vail

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Chateau Vail
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13 Vail Road, Vail, CO 81657-5701   |  
Hotel amenities
Ranked #29 of 33 Hotels in Vail
A TripAdvisor Member
“Get what you pay for/good service/Bostonian happy with it”
3 of 5 stars Reviewed February 15, 2005

The Chateau is an older hotel with no frills. You do get what you pay for, exspecially in Vail. The location is brilliant and the staff is helpful and will go above and beyond to help you. People don't expect the Ritz, it's for the ecconomic minded people.

  • Stayed January 2005
    • 3 of 5 stars Value
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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5 reviews from our community

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Rating summary
  • Rooms
    2.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    2.5 of 5 stars
Date | Rating
  • English first
  • Any
English first
A TripAdvisor Member
2 of 5 stars Reviewed February 1, 2005

My wife said we'd stayed in worse places but not in quite a while. It has a great location and a beautiful piece of Vail under and around it. The wrecking ball isn't there yet but will be soon--a $100 million Four Seasons Resort is rumored to be in the works. The staff tries hard with the limited resources available to them but The Chateau is sadly sinking. Hot water can be limited in supply at crucial times, e.g. after skiing, the carpeting is filthy, and the light bulbs are economy wattage--67 watts (yes) where there should be 100's. The hot tub and pool were rumored to be ok and they looked so although I did not use them. Another reviewer said you get what you pay for but after all, we didn't go there for the room.

  • Stayed January 2005
    • 3 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SF, Ca
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 2, 2004

This is a hotel that was a 3 star and is functioning as a 2 star to keep costs low. It's fairly clean and maintained and staff are friendly. But there are no extras. We had to ask for the coffee machine that's suppose to be in every room (and they found one for us). The hot tub didn't work, which was a disappointment. Basically, it's a motel experience in a great location.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
2 of 5 stars Reviewed February 17, 2003

The Chateau Vail is no longer affiliated with Holiday Inn, and as you might expect for a hotel that is too dumpy to be a Holiday Inn, it is quite run-down. During my stay, the phones did not always work, and the staff said that the phones fail "whenever it snows". Also, agressive, non-English speaking hourskeeping staf have no problem moving the "do not disturb" tag to enter your room. For me, this was a most miserable experience.

Was this review helpful? Yes 9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Chateau Vail

Address: 13 Vail Road, Vail, CO 81657-5701
Location: United States > Colorado > Vail
Amenities:
Restaurant
Hotel Style:
Ranked #29 of 33 Hotels in Vail
Price Range (Based on Average Rates): $
Number of rooms: 120

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