Sadly, this fine property is grown long in the tooth and is slowly undergoing a make over and not soon enough. Having been a guest at other highly rated lodgings in the area (eg, Park Hyatt, Beaver Creek), Vail Cascade suffers by comparison. Years ago when it was part of the Westin chain it had one of the finest spa & gyms in the entire Vail Valley, a 3-floor affair with indoor track, etc. Now this facility is worn and bordering on disrepair. I commend the trainers and staff as they continue to be professional and caring. Stayed here in August and then again September for more than a week and found our hotel room to be OK from a standard point of view, but a bit Marriott-business in decor and layout. -- not upscale at all. Think smallish rooms with low ceilings and standard furnishings. Showering in our end-of-hall room on the 3rd floor was truly a hot 'n cold experience, particularly at the peak 7-8am bathing period. Make overs cannot replace old plumbing, so beware. On both stays, our king bed was comfortable with linens of ordinary thread count and room kept clean. Bell staff and valet parking staff were outstanding. If you have a good car, express your "appreciation" to have it parked in front, as the parking garage was designed in the 70's with narrow spacing. Most of the young staff was eager and tried hard to be customer oriented, but poorly trained in my opinion. Dining overall was just so-so.. If you are looking for Ferrette napkins and fine dining at this 4-Diamond rated hotel, you will be disappointed. Don't dispair as here are many excellent eateries in the Vail Valley, unfortunately, the hotel concierge does not have a clue about fine dining. For example, I asked for the number of Spago at the Ritz Carlton in nearby Beaver Creek they did not have it. Bottomline this is just an OK place. So, if you can get a bargain price as one of the reviewers that preceeded me have, go for it! Otherwise, if you are spending your own money and want a place that truly lives up to its hype, look higher on the list of recommended lodgings on Trip Advisor. Lastly, if TA members or hotel management wish to contact me I am willing to provide additional feedback.