Loved the lodge feel and charm of the place. My husband and I had always used the ski lift near the hotel when we came to vail. We then decided to book a family trip at Vail Cascade Resort & Spa and are going back a second time this winter. The food at their restaurant is also reasonable and tasted great! We also loved that their is a walking trail behind the hotel which follows the creek. We definitely recommend this hotel to our family and friends.

I visited the resort with my two children, ages 10 and 12 in Dec-Jan. This was our fifth time. Our experience keeps bringing us back. Some relevant facts:

1. Personnel: best asset. From arrival to departure; from the entry to the front desk; from the restaurant to the ski valet, everyone tries to help with a smile. Ask for anything and someone will make it happen.
2. Ski experience: the hotel has its own lift (#20). It is an 8 minute ride to a path connecting to chair #26 and on. Take the chair back or ski back to the hotel via a picturesque path.
There is a ticket office at the base of the lift. Ski instructors will meet you at the hotel if you ask.

Charter Sports will fit you with all the equipment. You will pick it up in the morning and the ski valet will return boots and skis/boards to the appropiate location, ready for the next morning.
Effortless.
3. Food/bar: there is a nice bar with fireplace and nice windows. Atawater restaurant serves B/L/D. Breakfast has a buffet choice ($24 adults/$10 children+tax). Pretty pricey overall.
There is a cafe with sodas, wine, beer, sandwiches, fruit, etc. Reasonable.
4. Pool/Hot tubs: one heated pool ad multiple tubs. Very nice and not crowded.
5. Kids entretainment: one WII console/TV. There was a larger center next to the Spa but it is not there any longer. They could do better considering that so many families come with their children.
6. Housekeeping: we had some minor issues: cups left, no tissues, time they came, etc. Rapidly corrected.

I already made reservations for December 2013.
Cascade remains our choice destination. You will not go wrong.

A great price for a great location. My family and I stayed at the Vail Cascade Resort for about a week over Christmas. The proximity to the chairlift was great, and made for hassle-free mornings. Ski concierge was also great, as we never had to worry about the logistics of skiing. A lift-ticket window, rental and storage was all located at the hotel. This is definitely a family-oriented hotel.

The staff was very friendly. There were a lot of trainees because the next week was the week of Christmas Eve, however, this didn't really affect us. We rented skis and ski boots at Charter Sports, on site at the hotel, and the staff was really great. The wait staff at the Atwater were super friendly. The room had an amazing view of the mountains--it looked like it was straight out of a postcard. This was truly a memorable experience for both me and my fiancee and I will definitely be coming back.