Went to relax and enjoy the Fall colors, but ran into a very poor resort in need of money and service. I took my family to Telluride after I heard it was a place to go from friends, They also said not to stay at the Peaks Resort, but the price was hard to beat at $99. However, based on the service and the very poor food quality, I would never stay at the resort again. I know the resort accepts dogs, because I had to clean my son's shoe after he stepped in it.

Poor customer service from all employees, as well as the quality of the room, very dirty, and dusty. As difficult as it is to get to Telluride, make sure you enjoy the stay as I will in the future but not at the Peaks.

We just arrived back home at 2am this morning! We had a lovely 4-day weekend at the Peaks and truly enjoyed the R&R! This was during the 3-4 week off season, which again, we loved! We live in Orlando and deal with enough tourists that we enjoyed having this place very low-key. I called to book the room directly through the hotel and received the same rate as I found on the amex website. In fact, when we checked in, they upgraded us free to the suite! I was so suprised when we opened the door. We had the sunset suite with a balcony and the views were gorgeous! So, check-in....A+

Concierge Service....A++
We had Maegan's help the whole time. In fact I called her just after we booked the room and she scheduled for a car service to pick us up at the Telluride airport and to take us back for our departure. Once we were there she phoned around town to see what resteraunts and activities were open (since it was the off-season), and made reservations for us, planned an awesome fly fishing trip, and catered to our every whim!!! All we had to do was fill out a form for our fishing license and everything else was 100% taken care of! (Telluride Outdoor was awesome! The fly-fishing trip was worth every penny!)

Maid Service...A+
We never had any problems with cleanliness. Once we were changing into our bathing suits for the spa when they came to clean the room and we asked if she could wait a couple of minutes, and she politey waited in the hall until we left, then cleaned our room!

Food Servcie...A+
Very prompt and courteous! The breakfast from the great room was very good every day! The lift had good salads and snacks, fo a more casual meal. Just a fair warning (and nothing related to the hotel itself) but all of Telluride's resteraunts are a bit pricey. We bought some soda and water at the market and kept it in our fridge. One thing I should have done from the beginning, check the phone book in your nightstand, and go under restaraunts in the yellow pages. We found a couple that delivered for free and were a great price! I'm a simple girl and a lot of these restaraunts are very "frou-frou" to say the least.

Customer Service...A+
We noticed the second day there that the humidifier wasn't working properly. We called downstairs and someone came in like 5 minutes and fixed it! We casually mentioned that the batteries in our remote were dying (not that it would be the end of the world!) but he radio'd someone and they were there instantly with a new remote. It was crazy how fast and nice they were.

Overall....A+
I can't say anything bad about this hotel! We loved our massages at the spa, the kivas were so clean and luxurious...okay one little bad thing. The jacuzzis, along with the spa, closed at 6pm. I found myself wishing the jacuzzis were open later when I was sore from hours of wading in the river fly fishing. This minor complaint in no way tarnished my experience! I would go back in a heartbeat! PS-landing in Telluride is not for the weak of heart! If you are afraid of flying or even a little bit of turbulance, land in Montrose and take the hour drive!

I cannot believe a place like this exists! I travel with two very well behaved Shelties. We travel for business and pleasure. This hotel was luxurious and open to dogs. The staff was unbelievably friendly and helpful! Robert, the concierge, realized I had somehow lost the leash and was frantic. My bags were taken to my room while I corralled my dogs. Shortly after reaching my room Robert appeared with a brand new leash in his hand. We had arrived in the evening and all stores were closed. Robert saved the day.

The hotel was immaculate - very modern. As for the food, unfortunately most of the restaurants were closed due to the off season. However, I had room service regularly delivered and it was paradise.

The hotel is centrally located to the gondola which takes you into Telluride. There are other restaurants within a short walking distance. The locals are very helpful in finding your way around town.

I do not like the crowds and opted for October to see the fall colors and have some quiet time. This was the BEST vacation of my LIFE! I love this place, the people, and everything I saw. There is NOT ONE negative aspect to The Peaks! Please don't go while I'm there because I love the peace and solitude 8-)

My family and I had an amazing stay at the Peaks. We were in town for the fall colors (they were spectacular) the views from our balcony were to die for. Everyone at the hotel was friendly & helpful. My room was clean & room service made a special dinner for my small children.

I love this hotel & really feel like they went out of their way to accommodate us.

Definitely a thumbs up from us!