Booked two double room two nights online at AAA rate. Upon arrival, my husband upgraded to a suite with one-bedroom suite with two bathrooms and a balcony overlooking the town of Telluride and having a beautiful view. There was ample space for my husband, our 17 year old and me and we were initially impressed with the room.
However, it became apparent that night that there was a significant lack of lighting in the bedroom. Although there was a ceiling fan and side reading lights as part of the headboard, there were no overhead lights, so it was almost impossible to see anything in the room especially in the dresser, making it hard to dress and undress.
Moreover, the location of the only window in the bedroom looked out onto another room's balcony at the same level as the window, so there was no possibility of using the natural light either unless you wanted to provide a show to the next door guests. It would be helpful to install ceiling lights in the bedroom and replace the current shades with ones that accordion up instead of down.
Although the bathrooms are capacious, the master shower needed a better scrubbing and the hotel needs to replace its bathrobes or no longer offer them because they are torn and look like rags.
The spa is advertised at the largest in Colorado, but, at least in the swimming pool area changing room there was no area in which one could take a shower privately. Showerheads were available only to rinse off before you entered the pool and were located on either side of an open area-nothing enclosed. I found that annoying when you want to take a real shower after using the pool. My husband and son really enjoyed the pool slide, however, and the pool and hot tub were well-positioned with a great view of the canyon and surrounding mountains.
You are also required to pay for valet parking and for resort use. However, the hours for using the resort offerings are fairly limited in the evening; the pool and hot tub close at 8 PM. Rather early for a resort hotel.
The breakfast buffet was a good value, but did not include cereal, so families might want to order a la carte or buy breakfast at the cafe. The breakfast servers were delightful and very attentive.
If you are going to Telluride for views, do stay in the Mountain Village. The free gondola is easy to access, manned by delightful people, and runs very frequently. Also, it is an ecologically sound way to travel between the village and the town.
If you are more interested in the shops and social scene, a stay in the town would be your better choice.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Thank you for your review. I am glad to hear that you enjoyed your stay and specifically our indoor/outdoor heated pool. We appreciate your comments about the spa, showers, robes, and lighting in the room and have taken this feedback seriously. New robes were purchased since you stayed with us and I am confident you will be impressed by the plushness and quality of our new product. While it is true that there are only public showers to rinse off on the pool level we do have a spacious lounge and locker facility on the main level that has several private showers stocked with bath amenities, robes, slippers and towels. I encourage you to contact me the next time you are planning to return to Telluride so we can show you all the new improvements. Thanks again!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.