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“Change isn't always good” 2 of 5 stars
Review of Smugglers Brew Pub

Smugglers Brew Pub
225 South Pine Street, Telluride, CO 81435
+1 970-728-5620
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Ranked #28 of 67 Restaurants in Telluride
Price range: $10 - $25
Cuisines: Hamburgers, Vegetarian, Gastropub, Pasta, Brew Pub, Sandwiches
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Restaurant details
Dining options: Reservations, Late Night
Description: Artisan Beer Genuine Food Good Times
Grapevine, Texas
Senior Contributor
35 reviews 35 reviews
14 restaurant reviews
Reviews in 19 cities Reviews in 19 cities
12 helpful votes 12 helpful votes
“Change isn't always good”
2 of 5 stars Reviewed February 23, 2013 via mobile

The new smugglers is terrible. It used to be one of the best value places in the town. Now it's just another overpriced establishment in Telluride. They've gotten rid of a lot of the local favorites. In fact they've taken about %50 of the menu away. They're used to be endless choices and now it's pretty much just burgers and baskets. The beer isn't worth it either. Colorado has a plethora of brew pubs, Smugglers is close to the bottom. Bring the old restaurant back... At least the food was good.

    • 2 of 5 stars Value
    • 1 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 1 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy V, Manager at Smugglers Brew Pub, responded to this review, February 27, 2013
Mark, I'm sorry your experience wasn't to your liking. As I've said to previous reviewers, we sure do wish you'd have told us your meal was unsatisfactory when you were here. We appreciate and respect everyone's opinion and always welcome the opportunity to meet your expectations. Realizing we can't please everybody, we try to make your meal right if you are unhappy with it. If you have a special request from previous menus, on most nights we can accommodate you and are happy to do so. Since we took over in November 2012, we haven't raised prices at all. It is our goal to offer good quality pub food in a comfortable and affordable setting. Next time you in Telluride, please ask for a manager and mention this review. We will make sure you have a positive experience.
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182 reviews from our community

Visitor rating
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    72
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    6
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Any
English first
Telluride, Colorado
Top Contributor
66 reviews 66 reviews
48 restaurant reviews
Reviews in 11 cities Reviews in 11 cities
22 helpful votes 22 helpful votes
“Much has changed.....”
5 of 5 stars Reviewed February 1, 2013 via mobile

I must say that I love smugglers. Yes, its just smugglers now and not smuggler joes. No, you aren't going to get an elk steak dinner here, so don't try and pretend that you deserve that level of service when you come here. What you will get is a new pared down menu that lets them focus on cooking the menu items much better. The favorites are all still here, as are the wings, in my opinion the best in town. The bartenders are still there, knowledgeable as ever, and Larry the new manager has his staff ready to go. They are doing small renovations as well, so please try it before you decide to bad mouth it to everyone--believe me, I know. I live here. Like the title says, much has changed...for the better.

    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy V, Manager at Smugglers Brew Pub, responded to this review, February 27, 2013
Kelly, Thank you for the positive review. The changes we've made are exactly the locals have asked for. With a smaller (but by no means small) menu, we hope to provide all guests with something that appeals to them. We offer fresh soups and salads along with stand-by favorites such as wings, ribs and burgers. Most evenings you will find a fresh fish special. After only 4 months, we have more positive changes coming but our goal to is offer you dependable yummy food in a relaxed comfortable brewpub.
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Milwaukee
Senior Contributor
48 reviews 48 reviews
35 restaurant reviews
Reviews in 26 cities Reviews in 26 cities
36 helpful votes 36 helpful votes
“Laid back atmosphere with good food & service”
4 of 5 stars Reviewed January 29, 2013 via mobile

Went here with a group of 6 friends. We all found plenty of food and drinks that we were very satisfied with. Staff accommodated us with the game we wanted to watch. Overall a great experience.

    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy V, General Manager at Smugglers Brew Pub, responded to this review, January 30, 2013
Thank you for your comments. Customers like you make our job easy. We realize it can be frustrating when there is a long wait at the front door and flexibility is truly appreciated. Glad you had a good time. Come back this summer when we have our outside deck open.
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Antonito, Colorado, United States
Senior Contributor
22 reviews 22 reviews
9 restaurant reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
“A pleasant lunch”
5 of 5 stars Reviewed January 27, 2013

I had the Smuggler's Ale and a great french dip for lunch. The atmosphere was great and the service was excellent. When I go back to Telluride I will definitely eat a meal here, and maybe bring a friend or two. I guarantee you'll be impressed.

Visited September 2012
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy V, General Manager at Smugglers Brew Pub, responded to this review, January 30, 2013
Thanks for your positive comments. Please stop in again if you are back in town. We'd love to meet your friends.
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Manchester, United Kingdom
Senior Contributor
42 reviews 42 reviews
16 restaurant reviews
Reviews in 23 cities Reviews in 23 cities
12 helpful votes 12 helpful votes
“Great beer, lousy food.”
2 of 5 stars Reviewed January 5, 2013

Stop in for a beer. The craft beers are superb and the atmosphere is nice enough. Then make your way up the street for decent food.

Visited January 2013
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nancy V, General Manager at Smugglers Brew Pub, responded to this review, January 30, 2013
Glad you liked our beer but our apologies that the food didn't meet your expectations. As new owners since Nov 2012, we strive to make every customers' dining experience delicious and memorable. If you have time to send a note, I'm curious what went wrong with the food- we'd like to make things right for you if you return to Telluride. Please come in and ask for Larry.
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