The good:
Great scenery, easy access to a green slope (double cabins, I believe), great free local shuttle service (very professional gentlemen from Brazil ran the shuttle), short walk to Village Market and gondola, rooms were nice (see below also), Nancy in reservations was very nice and helpful, Christy's Sports (a separate business) is on the second floor of the main lodge for ski rental-Chris was very helpful, easy 1st floor ski storage in your building, FYI, Mt Lodge guests get 10% off rentals at Christy's or if you book on line 5 days in advance 20% off.
The bad:
If you are a light sleeper this is not the place for you, the walls seem very thin. Some of the rooms have connecting doors which makes the problem worse. I would suggest getting a top floor, to reduce the noise. Some of the front desk people seem completely disinterested in customer service. They seem to have this what-ever attitude. Keep in mind this is not the busy front desk at MGM in Vegas. They dont work for tips, maybe thats the problem?? One day around noon, while leaving our room, we talked to a housekeeper in the hallway, to let her know we would be out of our room for awhile so it was clear to clean it when she had time. Her response was, "oh just when I thought I was done" and this was not said jokingly. I walked down the hall and thought about it, turned around back to our room, which she was in now, and told her if you were leaving for the day, dont worry about clean our room. She then says "oh no its ok". It seems like customer service is either very good or very bad, no in between.
Overall we loved the views, skiing, and location, but would probably pick other places to stay next time.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Would I recommend this hotel to my best friend?
probably not
I recommend this hotel for:
Pet owners
I do not recommend this hotel for:
Young singles, An amazing honeymoon, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Great pool scene, Pet owners, Families with young children, Families with teenagers, Tourists