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“Just had a great stay in spacious and lovely penthouse 842!!!!” 4 of 5 stars
Review of The Penthouses at the Peaks

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The Penthouses at the Peaks
136 Country Club Drive, Telluride, CO 81435   |  
Hotel amenities
New York City, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
“Just had a great stay in spacious and lovely penthouse 842!!!!”
4 of 5 stars Reviewed March 25, 2011

My family and I jut had a wonderful 5 night stay in penthouse 842 at The Peaks. The accommodations were exceptional with great views and terraces off the kitchen and bedroom. The layout was fantastic, service excellent, and rooms tastefully decorated and extremely comfortable. Everything worked fine. It was like staying at a private home, but with all the amenities of a first class resort including ski in ski out, concierge, transportation, spa, pool, and restaurants. This unit is VERY special! I'd come back ANY time - summer or winter!!!!!!

  • Stayed March 2011, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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6 reviews from our community

Traveler rating
    2
    3
    0
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    1
See reviews for
4
Couples
0
Solo
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1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • English first
  • Any
English first
Scottsdale, Arizona
1 review
5 of 5 stars Reviewed February 24, 2011

We recently returned from a trip to Telluride. We usually stay at a condominium when we go skiing because we like to cook breakfast. It's also nice to have the option of not going out to dinner every night. However, we also like the extras that come with a hotel. We found the best of both world's at the Peaks for this trip. The penthouse unit that we rented was fantastic, it had great views, plenty of room, and was well stocked. The entertainment center was a little dated, but that was a minor problem. The amazing thing is that our stay included access to the spa, ski valet and other facilities in the hotel. We could even order room service if we wanted. There was daily maid service included. I don't think there is another option in Telluride that has this combination.

One thing to note, reservations for the penthouse units are handled by a seperate company from the Peaks. When I called the Peaks to get information about the Penthouses, they were not very helpful. I found the company on the web by searching for Peaks penthouses. The name of the rental agent was Silverstar. They were really helpful with arrangements prior to arrival including lift tickets and dinner reservations. We will be back for sure!

  • Stayed February 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Greenwich, Connecticut
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed February 21, 2011

We all enjoyed our stay in The Peaks Penthouse #610! The condo was well equipped for everything we needed and we all enjoyed having plenty of space to spread out. The Peaks Resort was also excellent - ski in/out with ski valet is key to a great ski vacation with kids. Also, the Peaks spa has a great swim area for the kids and the kids also loved the Rock Wall Climbing classes! We had a wonderful vacation!

  • Stayed February 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia Beach, Virginia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed February 9, 2011

At one time, I am sure it was a first class unit, yet it now reaks of lack of attention. It was tired and worn down....even dangerous.

The toilet on the main floor (of 3) was not functioning properly. Silver Star acknowledged that, but never fixed it in 6 days. The microwave was ancient, and after two 5 minute cooking cycles would cut off (overheating, I guess). After 30+ minutes it would work again. When Silver Star came to look at the problem, the microwave was working. Their reply to us was it was just fine, we probably were not operating it properly. DUH

The scariest issue involved the gas oven in the gas range. One morning while cooking we had an incredible explosion and "fireball" blow the oven door wide open. I was standing three feet away, initially, and was knocked back from the blast. The "fireball" scorched the front of my clothes and singed the hair off of the back of my hands. When Silver Star was contacted, they did not seem alarmed or concerned one bit ! They sent someone to check the range that afternoon, yet the young boy had no technical experience whatsoever. He said everything looked OK to him, and were we sure the blast really occurred !!??!! I will admit a judge, a bank president, a large retail store owner and two accomplished IT executives might not be all that bright, yet a 62 year old life insurance salesman knows a gas explosion !!!

Incredibly, there was not ONE fire extinguisher in the entire unit. Even when told of that fact, Silver Star never delivered even one in 5 days !!! Unsafe ?? Against the Fire Code of Colorado???

Chairs were broken, sofas were in horrible shape, water pressure was sporadic, the HVAC fan ran 24/7 (very loud), the thermostats were useless for temperature control, a tub was totally stopped up, ran out of paper towels, etc, etc, etc.

When we arrived in #842, there was one 4 cup coffee maker-----that was broken. Silver Star did purchase a 12 cup appliance the second day for us, so not everything was bad.

We have been to Telluride 7 times for skiing and have always had "exceptional" accomodations---in town and Mountain Village. We expected the same with the Silver Star operated Penthouses at the Peaks. To say that we would never use Silver Star again is quite the understatement !!

Silver Star's staff with whom we had contact prior to arrival were very pleasant and accommodating. I was just extremely dissappointed after we arrived !! The Peaks staff and facility were first class.

  • Stayed February 2011, traveled with friends
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Penthouses at the Peaks

Address: 136 Country Club Drive, Telluride, CO 81435
Location: United States > Colorado > Telluride
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #11 of 29 Specialty Lodging in Telluride
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
The Penthouses at The Peaks Resort and Spa bring the luxury of a five-star resort and spa together with Telluride’s spectacular mountain scenery for an incomparable vacation experience. The Penthouses at the Peaks Resort is located on the top three floors of the Peaks Hotel. Venture out from the resort via the Peaks ski run to the excitement of the Telluride Ski Mountain. ... more   less 
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