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“Best Hotel in Telluride!” 5 of 5 stars
Review of New Sheridan Hotel

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New Sheridan Hotel
3.5 of 5 Hotel   |   231 West Colorado Avenue, Telluride, CO 81435   |  
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Hotel amenities
Ranked #8 of 18 hotels in Telluride
Denver, Colorado
1 review
“Best Hotel in Telluride!”
5 of 5 stars Reviewed June 11, 2013

We really enjoyed our stay at the New Sheridan Hotel. The hotel has a lot of history with a classic Victorian decor but very clean and well taken care of. The room was spacious and comfortable in temperature and I really appreciated the extra touches such as the heated bathroom floor and the sound machine in the room. The staff was very help and friendly in the hotel and restaurant. We even had the opportunity to soak in the hot tub on the roof under the stars. Breakfast was wonderful and the convenience of being right there on Main Street was ideal for our stay. One of the best hotels I've stayed at in the mountains and we plan on coming back next year!

  • Stayed June 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New S, General Manager at New Sheridan Hotel, responded to this review, June 13, 2013
Thank you so much for your kind comments about our downtown Telluride hotel.

I will pass on your thoughtful comments about the staff and we, too, look forward to your return next year. As an aside, you are one of 60% of our guests who keep returning to our hotel in Telluride.

With our best wishes,
Ray Farnsworth, GM
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158 people have reviewed this hotel

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • Italian first
  • Swedish first
  • Any
English first
Denver, CO
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 6, 2013

The purpose of this trip was to stay in five historic hotels in Southwest Colorado. I am so glad that the New Sheridan was on the list!

We arrived, after a short drive from Ouray, about 10 AM and our room was ready so we were able to check in. We unloaded in front of the hotel and were given a permit to park on a side street. Please note that Telluride has very restrictive parking rules; this should be no reflection on the hotel!

Our room was wonderful, on the second floor facing the court house. We were traveling during the off-season so all was quiet on the street below. However, ear plugs are provided in case the night life gets loud. Bed was exceptionally comfortable and the bathroom was well stocked. Mr. Farnsworth (general manager) and Beau (front desk) made us feel very welcome.

As Telluride has developed into a ski area, a lot of the old in town has been replaced with something newer. I am so glad that the New Sheridan still remains as a reminder of Telluride's mining town past!

  • Stayed June 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New S, General Manager at New Sheridan Hotel, responded to this review, June 13, 2013
Thank you for all your kind explanation of where and how we fit into the Telluride life.

We so enjoyed having you stay with us on your tour of historic Colorado hotels.

My best wishes,
Ray, GM
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Raleigh, North Carolina
1 review
5 of 5 stars Reviewed April 6, 2013

Cozy rooms with stylish decor and ample storage; large, emaculate bathrooms generously supplied; and an friendly, efficient staff running their popular bar and charming dining room located right on Main Street! The photos throughout the hotel give you a good understanding of the community of Telluride, and the historic significance of this hotel. A keeper!

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New S, General Manager at New Sheridan Hotel, responded to this review, April 7, 2013
Thank you for your great comments. You are kind to write about our hotel in Telluride.

The sequences of pre-1900 gold rush days are a museum for Telluride itself. Thank you for noticing.

Best,
Ray and Mike - GM and Hotel Manager
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Denver, Colorado
Contributor
11 reviews 11 reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 30, 2013

Hotel is right on Main Street, dead-middle of the restaurants and shops. If you are a "foodie" and bar/restaurant person, you're home. The hotel has THE steakhouse in it as we'll as a nice bar for drinks. Parking can be a pain as there is no parking lot, so make sure you get the parking pass for street parking. In all honesty, you may be 1-2 blocks away. Rooms are very clean and cozy... Yes, it can be a bit loud, but you need to know going into this that it is the location too.. They do a great job of giving you a "white noise" machine to help. We will be back frequently and will stay here.

Room Tip: Street front can be a bit noisy, so if you want to avoid this, as for a room on the back side... How...
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New S, General Manager at New Sheridan Hotel, responded to this review, April 2, 2013
Thank you for your explanation of your great experience at our small hotel in Telluride downtown and the experiences that it therefore is able to give its guests.

We look forward to your return. By the way 62% of our guests are return guests.

Many thanks,
Ray, GM
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Cedar Rapids, Iowa
Senior Reviewer
7 reviews 7 reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed March 14, 2013

I really want to give this property an excellent rating, but there were some issues that just didn't pass muster. I agree with prior reviews that this hotel is charming -- old West but updated nicely. The bar, palor and dining room have a great vibe. It sits right on Main Street, and yes, we had noise from the street but expected this issue based on prior reviews -- just part of the Tell experience. Here are my complaints: 1. We decided to stop for breakfast one morning on the way to the slopes -- the dining room was empty -- unfortunately empty of servers too -- after waiting we left for better service else where 2. We had an unpleasant odor in our room -- like something had been wet and had that musty smell -- advised front desk of issue and they did correct it but wonder why none of the staff detected it3. We arrived at our room at 3 pm with no housekeeping. When I called desk they informed me that" we have a large group checking in today so we are running behind" Really? You knew they were coming so why not get your housekeeping properly cued -- worse yet, it made me think that as an existing guest my time/ comfort was less important? Hmmm. 4. 1 of the hot tubs was out of order. These issues at a hotel with less overall charm would make me unwilling to return. However, I have found staff to be very helpful and high country friendly.Proximatey to gondola/chair a real plus. hope next time I am here I can give an unqualified review!

Room Tip: You will have noise from happy people on street -- if this is a concern, ask for a room in the back
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  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New S, General Manager at New Sheridan Hotel, responded to this review, March 15, 2013
Thanks for your comments.

We note your issue of the missing breakfast server in the main dining room and, as you know, we have two dining rooms for breakfast, so we will ensure that the one you were in has more consistently visible servers. Thanks for that.

Considering the late cleaning for your room, we are a small Telluride hotel and when we have almost all of our rooms turning over in one day, it is a challenge for us all (all hands on deck!) and, as you know, the housekeepers got to your room in short order. Unfortunately, your room was one of the last to be cleaned yesterday.

Thanks and we look forward to more good critiques that we can work with to improve.

Mike, Hotel Manager
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Atlanta, Georgia
1 review
5 of 5 stars Reviewed March 13, 2013

We were blown away by the beauty and feel of this fullly renovated historic hotel. From the high ceilings of the room to the fun, historic photographs hanging on the walls, the hotel exudes an air of sophistication and days gone by. Aside from the "feel" of the place, the beds were heavenly, the decor exquisite, the furniture and bathrooms very comfortable, the hot tubs hot, and the service employees friendly and helpful. The food in the beautifully decorated restaurant was excellent, too. I could not have imagined staying anywhere else. We will definitely return.

  • Stayed March 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New S, General Manager at New Sheridan Hotel, responded to this review, March 15, 2013
Thank you so much for your kind comments about our small Telluride hotel and its ambiance, decor, and service.

We look forward to having you return to Telluride,
Ray,
GM
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portland, OR
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 8, 2013 via mobile

this is a beautiful grand hotel in the center of Telluride. The rooms were comfortable and spacious and the staff very helpful. We could walk to any location in the town from the hotel very comfortably (including the lifts up to the resort) and there was a restaurant/bar that was on the premesis and was totally happening at night. The $11 addition of the bed/breakfast is totally worth it - the breakfast was giant, beautiful and delicious and included nearly anything on the menu and a Latte as well! I would definitely stay here again!

Stayed February 2013, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New S, General Manager at New Sheridan Hotel, responded to this review, March 10, 2013
Thank you so much for your kind comments about the experience, energy and guest care her at our small Telluride boutique hotel and restaurant. We are so pleased that you got to experience it all - and the Bed and Breakfast option as well.

Our thanks for you taking the time to write,
Ray and Mike - General Managers
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Additional Information about New Sheridan Hotel

Address: 231 West Colorado Avenue, Telluride, CO 81435
Phone Number:
Location: United States > Colorado > Telluride
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#3 Spa Hotel in Telluride
#6 Family Hotel in Telluride
#7 Romantic Hotel in Telluride
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — New Sheridan Hotel 3.5*
Official Description (provided by the hotel):
Victorian, historic elegance in the heart of Telluride. The first Telluride hotel opened in 1891 as the "go-to place" for miners who struck it rich, completely restored and renovated in 2008, there are 26 historic rooms with all modern amenities, large suites overlooking main street. Period style furnishings, bedding, luxury baths and bathrobes. With the bustling, gourmet Chop House Restaurant, for breakfast, lunch, and dinner with the Parlor coffee house and the oldest bar in Telluride - still with its original fittings from 1895. 4 Diamond AAA Award. #1 North American Ski Hotel for Service as voted by Travel & Leisure 2011 and #5 Best Ski Hotel - again by Travel & Leisure 2011. Fitness room, hot tubs on the roof, Yoga studio next door, spa down the way, and discounts for adventures, while guests have a 4 block walk to the trails or the gondola. ... more   less 
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Also Known As:
New Sheridan Telluride
Hotel New Sheridan

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