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“Triple Crown - service, location and destination” 5 of 5 stars
Review of Madeline Hotel and Residences

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Madeline Hotel and Residences
4.5 of 5 Hotel   |   568 Mountain Village Boulevard, Telluride, CO 81435   |  
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Hotel website
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Hotel amenities
Offers & Announcements
Summer Fun Sale
Ranked #7 of 18 Hotels in Telluride
Certificate of Excellence
GreenLeadersSilver level
Sydney, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Triple Crown - service, location and destination”
5 of 5 stars Reviewed March 24, 2013

I recently stayed at the Hotel Madeline Telluride and the word 'wow' escaped from my lips numerous times. The scenery is spectacularly spectacular - yes it is that good. The property is awesome and as a ski resort, Telluride is one of the world's best. We had a three-bedroom condo on the top floor that you could live in quite comfortably. The kitchen was very impressive, the lounge room enormous, and each of the three bedrooms had a spacious bathroom. The best thing about my room was the view from the balcony. 'Wow'. One of the photos I took looks too good to be true.
The ski valet made life easy - just handing over my boots in the morning and placing my skis and poles on the snow. They even helped get my boots off at the end of the day.
The dining is also first class - Rev restaurant is classy, and the Smak Bar is perfect for apres ski - with a cosy firepit outside or tables inside. You have to try the Smak Mary - a Bloody Mary combined with a hamburger. Dinner and drinks all in one!
The Madeline has an ice rink just outside, a plethora of restaurants and shops and, of course, ski runs made in heaven.
All there is left to say is 'wow'.

Room Tip: The condos are so spacious, and the rooms so good, that you could share with two friends or another...
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  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AldridS, Director of Sales at Madeline Hotel and Residences, responded to this review, April 2, 2013
Thank you for taking the time to express your nice comments regarding the Hotel Madeline. We will be sharing this with our staff and look forward to hosting your stay in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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387 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (112)
Date | Rating
  • English first
  • Swedish first
  • Any
English first
WA
1 review
5 of 5 stars Reviewed March 24, 2013

Hotel Madeline is perfectly located in Mountain Village Telluride accross the square from the ski slope. Our room had a beautiful view of the mountain and skating rink. The bed was super comfy. The altitude is challenging for sea-level dwellers and Hotel Madeline makes it more comfortable with a humidifier in the room. It was very quiet and the service was great and friendly. We had drinks and snacks in the Smak bar after skiing each day. The vegetarian chili and hamburgers are really good, and they mix a great cocktail. Plus, there's restaurant Rev downstairs for when you are ready for a really good dinner.

Room Tip: Gay ski week can be noisy, so avoid it unless you're part of the party.
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  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AldridS, Director of Sales at Madeline Hotel and Residences, responded to this review, April 2, 2013
Thank you for your praise. We will share your response to our staff and we look forward to hosting your stay in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Celina, Texas
1 review
5 of 5 stars Reviewed March 21, 2013

I cannot say enough about Hotel Madeline and its staff! No hotel, no matter how beautiful, can be deemed "excellent" unless the staff are top-notch. Hotel Madeline has a very attentive, caring staff, which made our spring break stay so incredibly wonderful; thanks to the warm people at the hotel for making our vacation so amazing! We ski Telluride each year and cannot wait to return to Hotel Madeline and the wonderful people who treated us like family! The going-the-extra-mile, caring touch was a real life-saver for our family, and we shall never forget the staff who took such an interest in our well-being. Thank you from the bottom of our hearts! You are the very best!!

Room Tip: Let the staff know what you want, and they will help you find just the right room!
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  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AldridS, Director of Sales at Madeline Hotel and Residences, responded to this review, April 2, 2013
Thank you for taking the time to provide your review. We are pleased that we left such a positive impression on you and thank you for your willingness to recommend us to others. We hope you have a chance to stay with us again very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Fargo, North Dakota
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed March 19, 2013

This was my second time visiting Telluride and staying in Mountain Village for a ski vacation with my adult daughter and her mother. From the onset I felt as though Robert was attentive to all of my needs, politely remembering my name each time I would see him (I stayed for 5 nights). The rest of the staff each day was warm and quick to greet each time they would see any of the guests. Although not able to get into the spa (very short notice attempt!), Tricia was more than accomodating to offer alternatives - she is highly knowledgable of the area so do not hesitate to ask her for advice on dining, nightlife and activities. The room was excellent - from the very large bathroom to the executive seating area and all in between. Each day service was efficient and the night time turn down service was much appreciated. Valet service for skiing in/out is just a few steps out of your room and quick to accomodate. The location is second to none in the MV area and everything is within steps of this hotel. I only had a quick cocktail in Smak, and did not get an opportunity to dine at Rev as our party already had other arrangements each night. I would highly recommend Hotel Madeline for anyone that is looking to have a perfect ski in/out hotel in the heart of arguably the best ski resort in North America.

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AldridS, Director of Sales at Madeline Hotel and Residences, responded to this review, April 2, 2013
It is great to read that you enjoyed so many aspects of the hotel, especially the Spa Manager taking care of your needs. We look forward to having you as a guest again very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Victoria, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed March 19, 2013

Beautifully-appointed rooms, most comfortable beds and pillows anywhere, very helpful down-to-earth staff in a convenient and stunning location. Could happily have stayed a month! Highly recommended.
Check out the Smak bar where they have the world's only bloody mary with a cheeseburger on top of it!

  • Stayed March 2013, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AldridS, Director of Sales at Madeline Hotel and Residences, responded to this review, April 2, 2013
Thank you for taking the time to provide your review. We are please that you enjoyed our property and our Culinary Team will be happy to read your complement about your dining experiences. Thank you again for your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, Georgia
Level Contributor
120 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 stars Reviewed March 15, 2013 via mobile

Stayed here June 2012 for 2 nights before wedding at our ranch. We are in Telluride a lot since we have a second home here so we were able to compare many hotels before choosing Hotel Madeline for our wedding guests. The hotel is absolutely beautiful and service excellent. Great communication and coordination throughout. We had guests coming from 4 continents and they were impressed! Thank you for such a great experience.

  • Stayed June 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AldridS, Director of Sales at Madeline Hotel and Residences, responded to this review, April 2, 2013
Thank you for your kind comments. We are glad that our service left you feeling so positive. We hope to have you back again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle, Australia
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed March 14, 2013

We stayed for 8 nights in Feb/ March and overall it was an amazing place. The location was very good, the rooms beautiful and views as promised.

We did have poor service at the Breakfast meal relating to price (as we had pre-paid breakfast inclusions) and staff not knowing what we were entited too, to the actual servers being slow, unattentive and inconsistant. I was fortunate to be able to speak to the GM who was very receptive to the feedback and made instant and recognisable changes.

The night wait staff at REV are super fantastic and they made up for the breakfast issues- not to mention very very good food and wine to match!

Overall, and if the breakfast can be sorted, Hotel Madeline will be on top and the only place you would want to stay at in Telluride.

  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AldridS, Director of Sales at Madeline Hotel and Residences, responded to this review, April 2, 2013
Thank you for taking the time to provide your review and for the overall positive feel about the Hotel Madeline. We did share your thoughts to our Food and Beverage Management team regarding breakfast to ensure an overall dining experience. We hope to see you and your guests soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Madeline Hotel and Residences

Address: 568 Mountain Village Boulevard, Telluride, CO 81435
Phone Number:
Location: United States > Colorado > Telluride
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Ski-In / Ski-Out Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 18 Hotels in Telluride
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Madeline Hotel and Residences 4.5*
Number of rooms: 110
Official Description (provided by the hotel):
Madeline Hotel and Residences Telluride is a refined boutique address located at the heart of Telluride, Colorado's ski mountain. The hotel has 84 guest rooms, 11 suites, and 35 Residences of sophisticated design, attentive service and the amenities to fully enjoy the invigorating atmosphere of the Rockies. M Club is an impressive hospitality lounge and fine dining experience that features local and regional ingredients. Black Iron Kitchen is a relaxed mountain chic Kitchen and Bar serving and imaginative small and large plate menu. The Spa, Salon, and Studio at Madeline offer transformational treatments focused on healing and rejuvenation. Hotel Madeline Telluride is also well set for intimate weddings and small scale meetings, with 3,000 square feet of function space surrounded by wooded hillsides and majestic, mountain peaks. ... more   less 
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