We spent Thanksgiving weekend in Telluride and chose Lumiere based on reviews and an article in Forbes. The hotel has a very convenient location/short walk to explore Mountain Village and Telluride via the gondola. The rooms are clean, nice linens and products, turndown service and large bathrooms with steam options in the shower. The bar area is cozy with fireplaces and fitness room small but nice variety of equipment. The ski valet is the saving grace and the highlight of this property.
Now, on to the shortcomings: we were placed in 43--directly across from the kitchen/bar and it is VERY loud. Kids are running up and down the halls screeching like monkeys(another reviewer complained about this on YELP). Signs are all over about "well behaved pets"--they need to add a reminder to parents to keep their rugrats under control. There is no room service. The bar serves very light appetizers and sushi rolls until 8 but no other options for food or delivery. The hot tub is small and has no ambience. The phones do not work...none of the buttons for ski valet, concierge, front desk, bar are set correctly...we had to go to the desk for a hair dryer, to get our keys reset 3 times, to schedule a ride back to the airport, etc. We even tried to call the main number from my cell phone and it went to voicemail. These little conveniences are not too much to ask for at a property that advertises as a "luxury boutique hotel" or at this price point.
I would not choose this property as it really does nothing above and beyond.
- Official Description (provided by the hotel):
- Lumiere Hotel in Telluride offers chic slope side lodging entirely pet friendly in the heart of Mountain Village Telluride, with ski-in/ski-out access and a full suite of services and amenities. Accommodations range from guest hotel rooms to four bedroom residences and five bedroom penthouses that are consistently designer furnished to the highest standards with hardwood hickory floors, hand-blown glass fixtures, and original artwork. All accommodations are well appointed with seven layer beds, Egyptian cotton linens, plush bathrobes and slippers. Each guest hotel room offers a large, luxury bathroom, flat panel television, mini Subzero Refrigerator, microwave and sink. All one-bedroom and larger residences and penthouses feature gourmet kitchens with Wolf and Subzero appliances, washer/dryer, gas fireplace, flat panel televisions, and oversized luxury baths with separate steam shower and tub. Bijou Restaurant & Lounge offers the perfect place to unwind with two fireplaces and a terrific global menu. A Hot tub and soaking pools line the patio of Bijou, perfect for star gazing and taking in the alpenglow. ... more less
- Reservation Options:
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- Also Known As:
- Lumiere Hotel Telluride