Upon arrival we were greeted by name by very friendly staff.
As they found out that our travel had its obstacles they upgraded us to the top floor.
The valet took us to our rooms and explained how everything worked.
We got a stunning apartment with beautiful views of the mountains.
A jacuzzi on the terrace (also outdoor table, chairs), luxurious towels, bathrobes, and toiletries and a kitchen stocked with coffee, tea, some condiments to start the holidays before we went grocery shopping. Chocolates next to the bed every evening. A fireplace in the living room, two big double bedrooms,, big kitchen with dish washer, Wolf gas stove, huge fridge/freezer and wine fridge, washer and dryer. Replenishment of soaps every day and apartment cleaned daily.
Our hotel was situated within walking distance of the slopes. A ski valet kept our skis and warmed our boots. Whenever we wanted to ski we went downstairs to put on our boots. If needed we even would be helped with closing the buckles! By the time we were done with that our skis were already waiting for us on the ski slope within 50 yards of walking distance. No need to drag the skis out ourselves. incredible service!
Upon return from the slopes/any outing, there were cupcakes and lemon infused water in the passage, ready for take-away.
Heavenly! No wonder this s a Conde Nast place. Fully deserved.