I stayed in a deluxe room with a view, nicely decorated with new furniture, and spacious bathroom appears to be quite new. Tile was warm and shower and tub are separate. In the mornings though, you can hear truck engines and rear beeps while making deliveries and trash pickup. The passage between the heavy large dresser under the TV and the granite top of the kitchen counter is only about two feet apart. As I tried to walk through one time I bumped my arm on the granite corner hurting my arm. If the dresser is moved to make more room it will block the spot to the a/c control panel so had to walk carefully through that passage - poor design there. Small frig motor turned on and off quite often keeping me awake at night; turned up the temp that seemed to slow down the cycles. Concierge was incredibly friendly however somehow two reservations they had setup, one with ground transportation and the other a spa appointment at another hotel, were wrong; they did well with making dinner reservations. The breakfast is self serve, was the same every morning and not much of a variety; usually they ran out of spoons, glasses or mugs so had to wait for staff to bring more. This hotel is a family friendly hotel in that the staff of the small and only restaurant there tolerates kids running around and jumping on the couch and chairs near two fireplaces. The parents tried to subdue the kids but gave up and continued to eat their breakfast or sip on their wine at dinner while patrons gave them annoying looks. I complained to concierge that the kids were out of control but all I got were apologies. The two outdoor pools are in between tall buildings that felt confining. There are steps that lead up to the jacuzzi with a capacity of about ten with a view of the hotel across the street and if you're in the right spot you can see the mountain peaks in between buildings. The dry sauna next to the jacuzzi doesn't work - water is supposed to be poured over the decorative rock and heater however when I turned on the timer from the outside to start the heater didn't warm up; after about ten minutes I gave up. There is a small fitness room with a treadmill and a few stationary bikes. For any spa treatment, there's only one room and you get to it by going through the room of what appeared to be the employee locker room. If you want a manicure or pedicure you have to go to the other side of mountain village to Peaks resort - when it's around 20 to 30 degrees outdoors, your newly painted nails and toes are instantly dry almost seconds after walking out. Concierge offers a drive to the resort but I opted to walk. I had the treatments done and made it an adventure to walk back to the hotel and walking into one of the shops to thaw out since I was wearing sandals and felt a little frost bite coming on! The hotel ski valet take your equipment up to the slope so you can ski to a lift. In the end, my bill was wrong and I had to spend time fixing it, time that I hadn't planned in the morning after I returned from getting breakfast in the village and had to pack fast so I wouldn't miss my ride to the airport.