Wow. I was a return guest at these condos and was terribly disappointed on this last stay. When I rent a condo, I expect to walk in the door and everything is made ready for me. I don't expect to hear "...it will take 24-48 hours for your refrigerator to get to the proper temperature." We've rented many condos over the years and this is a first! When queried, the front desk person stated: "We've done this for many years and if you stuff your refrigerator full with food it just won't maintain the temperature." The maintenance guy reiterated (regurgitated) those views. Sorry. When I rent a condo, it should be ready to go. Even if you have to get the refrigerator started, operating, cooled down, at temp., or whatever prior to our arrival. [And I think there was something wrong with the unit, anyway.] For two days, our food was at 55 degrees and some of it spoiled. While the mgmt. office did give us $50 cash and placed some of our food in a downstairs unit, it's not enough to cover the inconvenience. And, I was laughed at when making this reservation when I asked whether there was an air conditioner in the unit. "Oh, no. We don't need air conditioning in Steamboat." I beg to differ, especially in the top units such as ours. Too many windows that didn't open but let in light and too little air flow throughout. Even the lovely night air was not enough to make the unit comfortable. The fans which were supplied did not always do the trick. Part of the reason for not being able to sleep was also the bad mattress and it's bottom fitted sheet that was too small and would always pop off. Another issue (also heard mentioned by other guests) was that our card keys sometimes worked and sometimes didn't. Perhaps the worst part of this whole experience was the way in which we were treated. We've never had such a problem with any other condo rental....EVER! For the money we paid, I expected more. And since we don't often take vacations, this one was ruined by not having the convenience of a working refrigerator (and worrying whether our food was safe to eat). Thanks, Timber Run. Nice work, not.
- Also Known As:
- Timber Run Condominiums Hotel
- Timber Run Condominiums Hotel Steamboat Springs
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