Outside makes it seem like the inn has not been renovated in years but fortunately the rooms are nicer. Unfortunately, the renovations have not extended to the gym or pool, both of which are small and outdated. Half the machines in the gym did not work. They do housekeeping every other day. All of the rooms open onto a common balcony, so often people are walking by your room looking in (the only windows in the room are the balcony sliding doors). If you do not open the balcony doors, then it gets stuffy. As a result, privacy is limited.
That said, the beds were very comfortable and the staff exceedingly nice. If you need a budget place to stay in Steamboat this will work well, if you are looking for luxury/nicer accommodations, go elsewhere.