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“The kindness of strangers...” 5 of 5 stars
Review of Holiday Inn Steamboat Springs

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Holiday Inn Steamboat Springs
3.0 of 5 Hotel   |   3190 South Lincoln Ave, P.O. Box 775007, Steamboat Springs, CO 80477   |  
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Ranked #3 of 22 Hotels in Steamboat Springs
GreenLeadersSilver level
Denver
Top Contributor
50 reviews 50 reviews
16 hotel reviews
Reviews in 23 cities Reviews in 23 cities
29 helpful votes 29 helpful votes
“The kindness of strangers...”
5 of 5 stars Reviewed January 3, 2011

I can't say enough kind words about the staff at this hotel. We stayed here the week after Christmas for a ski holiday with our kids. The day we were to check out, our car would not start. I called down to the front desk and asked for a late check out. The young lady at the desk gave us the latest possible check out time and expressed her empathy to our situation. We had to wait for a tow truck to come and had no where to go. So we loitered in the lobby for 3 hours with our kids. The staff was so kind, offering us warm drinks and told us to make ourselves at home. Barbara, the manager, offered us a reduced rate if we needed to stay an extra night. Everyone there goes above and beyond for the comfort of their guests and I would highly recommend this hotel for your stay in Steamboat. They really do care about your needs and see to it that you are treated well.
Barbara, if you are reading this - Thank you!

  • Stayed December 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SteamboatHolidayInn, General Manager at Holiday Inn Steamboat Springs, responded to this review, January 5, 2011
We are very humbled to read your kind review. It is our pleasure to help! P.S. Oh yes, I am reading this and you are very welcome!
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274 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (65)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
vero beach fl
1 review
5 of 5 stars Reviewed January 3, 2011

great food, roomservice super great personel. I have staed in the best hotels in the U.S. and steamboat and this hotel is right up there.

  • Stayed December 2010, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SteamboatHolidayInn, General Manager at Holiday Inn Steamboat Springs, responded to this review, January 5, 2011
We are one of the top 75 Holiday Inns in the US. Glad you liked us, we are sure proud of our staff, restaurant and hotel!
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none
1 review
5 of 5 stars Reviewed January 1, 2011

Convenience with this hotels location, clean everyhwere, remodeled property (2010), customer service was priceless - GENERAL MANAGER AND FRONT DESK MANAGER MADE IT THEIR PRIORITY FOR ALL OF THEIR GUESTS TO BE SATISFIED AND ENJOY THEIR VISIT TO THE FULLEST, clean restaurant/bar connected to the property with GREAT SERVICE, shuttle service to downtown and the base of the ski mountain, and indoor/outdoor pool/jacuzzi. Rooms are furnished with a microwave and refrigerator, hallways and lobby where decorated for the holidays to feel like you were at home.

  • Stayed December 2010, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SteamboatHolidayInn, General Manager at Holiday Inn Steamboat Springs, responded to this review, January 3, 2011
We just love to read this response, thank you very much!
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Colorado
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
Reviews in 15 cities Reviews in 15 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed January 1, 2011

We checked out Tripadivsor to help us determine where to stay during our trip to Steamboat. We chose the Holiday Inn because it was #2 on here and so much less expensive. The other place we were planning on staying was $500 per night vs. the $153 we paid for an Executive 2 Rm suite at the Holiday Inn.

Upon arriving the front desk staff were great! There were little gifts each day in a basket at the front desk. The first day were nice razors (not the disposable kind) and ice scrapers. The next day there were little treat bags with candy.

They offer hot apple cider, hot chocolate and cookies for a short time in the late afternoon.

Our room was so nice, had a little kitchenette area with fridge and microwave, high counter top with bar stools, living area with pull out sofa, and flat screen, a separate bedroom with king bed and bathroom. The closet in the bedroom was nice and big and there was a second vanity/sink outside the actual bathroom. Bed was so comfortable with big fluffy pillows and flat screen in the room.

We ate at Rex's for dinner/apps and breakfast. Prices were great and food was really good. Definitely a nice restaurant to hang out at for a drink or two and then you can walk back to your room.

We used the indoor pool and jacuzzi. Loved it and it seemed like all those we talked to while there loved the hotel too. No complaints from me.

Can't wait to go back and will definitely be staying here.

  • Stayed December 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SteamboatHolidayInn, General Manager at Holiday Inn Steamboat Springs, responded to this review, January 5, 2011
Thank you for taking the time to compliment us. We just love our guests and your review will make everyone smile!
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Boca Raton, Florida
1 review
5 of 5 stars Reviewed December 28, 2010

My son and I stayed here durning our ski trip. I don't think I've ever received better service at hotel, even a higher class hotel. The ski mountain shuttle drivers were happy and helpful and went out of their way to accommodate our schedule, even transporting us when it was really off-hours.

The restaurant, Rex's, was very good, not your typical so-so hotel restaurant food, and reasonably priced. The front desk gave me vouchers for my son to eat free off the kids menu.

I'd definitely stay here again.

  • Stayed December 2010, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SteamboatHolidayInn, General Manager at Holiday Inn Steamboat Springs, responded to this review, December 29, 2010
We are delighted to read this review! Thank you for recognizing our staff for their great job!
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Aurora, Colorado
1 review
5 of 5 stars Reviewed December 17, 2010

Amazing customer service and care from Krista who answered my call. and worked with me to organized the reservations for the company VP and several team members from our office. I received a call this morning and was told she has taken excellent care of everything they needed for their meetings, had a great sense a humor while making them all feel welcome. Thank you Krista for handling this and making my job easier while miles away.

  • Stayed December 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SteamboatHolidayInn, General Manager at Holiday Inn Steamboat Springs, responded to this review, December 19, 2010
Thank you Krista for being awesome, and thank you to the guest for taking the time for sharing your great experience with others.
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Maine
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
Reviews in 20 cities Reviews in 20 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 16, 2010

It has been updated throughout, and staff seems eager to please. Though rooms with two queen-size beds are not ballroom size, they're OK and the beds are the most comfortable I've found in a long time.

  • Stayed December 2010, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SteamboatHolidayInn, Owner at Holiday Inn Steamboat Springs, responded to this review, December 16, 2010
Our staff really enjoys what they do and we are always thrilled when it gets noticed! Thank you for your comments!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Steamboat Springs

Address: 3190 South Lincoln Ave, P.O. Box 775007, Steamboat Springs, CO 80477
Phone Number:
Location: United States > Colorado > Steamboat Springs
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Steamboat Springs
#2 Green Hotel in Steamboat Springs
#3 Romantic Hotel in Steamboat Springs
#4 Family Hotel in Steamboat Springs
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Steamboat Springs 3*
Number of rooms: 117
Official Description (provided by the hotel):
Our award winning hotel is home to two beautiful pools and hot tubs, we offer a state of the art fitness center, and free high-speed WiFi throughout the property. Rex's American Grill & Bar serves some of Steamboat's best food, offers a summer outdoor patio bar with live entertainment and stunning mountain views.We are in the heart of the breath taking Rocky Mountains and are adjacent to the world renowned Steamboat Ski Resort. Winter activities include skiing, snowboarding, snowshoeing, cross country skiing, sleigh riding and snowmobiling in the back country. During the Spring, Summer and Fall, activities include golf at Haymaker Golf Course, kayaking, floating or fishing the Yampa and Elk rivers, mountain & road biking and hiking in Routt National Forest. Water sports activities are available at Steamboat Lake and Stagecoach Reservoir. The fall marks hunting season & the viewing of our spectacular fall colors. Steamboat is home to many summer events for families, sports, concerts, wine fest and arts festivals. The Strawberry Park Hot Springs is available year round spa relaxation. Downtown shopping includes museums, galleries, boutique gift shops and restaurants ranging from barbeque to gourmet. We are a AAA three diamond rated resort, four spurs by the Steamboat Chamber and we are a pet friendly hotel. We offer meeting space at Rex's American Grill & Bar, a sports bar with large HD TVs and serves home made, delicous American fare. Children 12 and under eat free with an adult. Our staff will provide you with friendly, courteous and professional service and we all look forward to welcoming you. ... more   less 
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Also Known As:
Holiday Inn Steamboat Springs Hotel Steamboat Springs
Steamboat Springs Holiday Inn

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