Living and working in Snowmass I frequent restaurants in this area all the time. On most occasions Zanes is a great place to grab a bite to eat and have a few drinks. The major problem with this bar/restaurant is the staff and more exact the taller bartender that constantly has a hat on. This bartender has been nothing but rude and unfriendly from the second day I was in Snowmass. At first I refused to go back to this bar based off how I was treated but my friends and roommates convinced me otherwise. After several trips back to this bar I had come to the conclusion that this is not such a bad place and the rest of the staff was very friendly. Like clockwork I run into this bartender yet again and had nothing but a horrible experience. This continued countless times during the 2012/2013 season. The only reason I could think why I was being treated like this was because of how old I look. I am 22 years old and unfortunately I do not look like I am of legal age to drink.
Being somewhat of a regular now I thought it would be no problem going back and just avoiding this one staff member. Then mardi gras happened, this is the event that finally pushed me over the edge. About 7pm on the day of mardi gras I made my my way up the stairs of Zanes to start my night off and have a good time. At the door as expected I was greeted by the bouncer who was checking all the patrons identifications. As my I.D. was being checked the one bartender goes out of his way and abandons a packed bar to come over and starts giving me and my friend a hard time about our I.D's. I understand that they have the right to not grant me access to the bar but how it was handled was uncalled for. After being denied access to the bar using the same I.D's that we have been using for the past 6 months, me and my friend started walking down the steps and I started to call my friends who were inside to let them know what had happened. This is when every thing went from bad to worse. The same bartender walks outside and tells us in not so kind words to get off the property that we were already off of. He then continues to throw whatever he can get his hands on at us. Assaulting good paying customers and is no way to stay in business.
I will be attempting to contact the owner and the better business bureau. At this time I am even contemplating pressing charges. Avoid this bar at all cost, there are much better options within walking distance
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.