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“good location, friendly staff” 4 of 5 stars
Review of The Enclave

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The Enclave
3.5 of 5 Hotel   |   360 Wood Rd., Snowmass Village, CO 81615   |  
Hotel amenities
Ranked #9 of 16 Hotels in Snowmass Village
Westbrook, Connecticut
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 12 cities Reviews in 12 cities
13 helpful votes 13 helpful votes
“good location, friendly staff”
4 of 5 stars Reviewed March 9, 2013

4 of us stayed in unit 306. good ski in-ski out location with many stairs to climb in ski boots from the unit. lockers available for ski storage. Very friendly and attentive staff, great shuttle service. Unit was clean and had nice views of the slopes, could use some updating. Hot tub wasn't working for the first few days and we were shuttled to another facility to use their hot tub. When tub opened, it wasn't warm enough, although probably fixed by now.

  • Stayed March 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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14 reviews from our community

Traveler rating
    4
    7
    2
    1
    0
See reviews for
7
Couples
0
Solo
0
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
seattle
Top Contributor
140 reviews 140 reviews
36 hotel reviews
Reviews in 54 cities Reviews in 54 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed February 7, 2013

Large group of us stayed here in five units. Good slope access, speedy and courteous shuttle service to village locations which are not easy to reach from here on foot otherwise without skis or after lifts close. Good hot tub for 12+. Layout on the hill is a drawback with stairs and more stairs. Not recommended for those who can't manage stairs.

  • Stayed February 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Plano, Texas
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 13, 2013

We stayed in unit 310, three bedroom, three bath. While the unit was very large the amenities within the unit were lacking. First on a positive note, this complex is located between Assay Hill and the Elk Camp Gondola providing good access to the slopes. They also provide ski lockers so that you don't have to haul your equipment to your unit each night.

On the negative, the unit was threadbare and should be updated. The kitchen had appliances that I hadn't seen since the 1970's-microwave (6 minutes to do bacon) and oven, and the stove only had two working burners. Pots and pans were worn and old but since we only had two burners we didn't need that many. Beds were uncomfortable and overall look was dated. In the living room the lampshades were shredding and furniture was just worn.

I understand that these rental units take a beating, but for the price I expected a higher class unit. I have stayed at the Crestwood on the mountain and will probably go back there next year.

I have rated service as poor due to an incident with an expected package which the office didn't seem to care to check on or pick up for my party-we ended up going directly to the post office to get this package. The staffs promises of return calls never materialized.

  • Stayed January 2013, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Tampa, Florida
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 12, 2012

Wonderful ski in-ski out property with awesome accomodations and the most friendly staff!

  • Stayed March 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Calif
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed February 20, 2012 via mobile

Location was beautiful ! Windows everywhere - only negatives were lack of luxury touches -no granite on kitchen counters, humidifiers broken, cookie sheets did not fit in oven, broken blender (no processor)
No speakers or stereo (only TV speakers). There was no radio in the master or iPod/iPhone docking stations.
We Ordered 3 queen beds got 2; others had huge log like frames so if you put the beds together you would fall through the crack! When asked the Mgmnt. Company could only supply Foam egg crate mattresses when they should have had some stabilizer to convert the frame and stabilize the mattress. Not too nice for a honeymoon couple.

  • Stayed January 2012
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Sao Paulo, SP
Top Contributor
85 reviews 85 reviews
42 hotel reviews
Reviews in 37 cities Reviews in 37 cities
85 helpful votes 85 helpful votes
2 of 5 stars Reviewed January 7, 2012

second time at enclave and this time i stay at 312 room ( exceptional room ) , past year I stay at 306 ( standart room ).money thrown in the trash.the room is the same.look my photos and judge is valid US$ 1000,00 per day.bad housekeeping , bad clean , once time someone enter in the room with do not disturb to delivered a fedex ! the pool is ok , without cover , in the room the tv has 20 years , the telefone has 30 years , the furniteure has 15 years ! old ! old ! old ! I talk with the manager , very antipatic guy name JOE.Snowmass has much better options !

  • Stayed January 2012, traveled with family
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sao Paulo, SP
Top Contributor
85 reviews 85 reviews
42 hotel reviews
Reviews in 37 cities Reviews in 37 cities
85 helpful votes 85 helpful votes
4 of 5 stars Reviewed August 15, 2011

space rooms , good-medium decor , nice kitchen , nice pool , dont expcet no service in this hotel...near to supermarket ( by car ) , ski in out , car garage good

  • Stayed January 2011, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Additional Information about The Enclave

Address: 360 Wood Rd., Snowmass Village, CO 81615
Location: United States > Colorado > Snowmass Village
Amenities:
Fitness Center with Gym / Workout Room Free Parking Swimming Pool Airport Transportation
Hotel Style:
Ranked #9 of 16 Hotels in Snowmass Village
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — The Enclave 3.5*
Number of rooms: 15
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Also Known As:
The Enclave Hotel Snowmass Village

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