I had the opportunity to stay at the Viceroy the last weekend Snowmass was open this April and it was an exceptional experience. I was in Snowmass for a Symposium and stayed three nights at the Hotel. Even though the Ski Season was wrapping up, you could not tell by the service and attention to detail I experienced from the staff. I have been at hotels at the end of a long ski season and the staff is ready to close, this was not found at the Viceroy. The restaurants were running, the ski valet, spa were all staffed and extremely attentive. I was renting and had the opportunity to chat with the Ski Staff and gave me updates on the mountain as well local favorite areas, they were incredible and very helpful. I found this with every staff member and it is the small things that make a difference. When the staff stops and says hello or good morning when you pass them you know that they received great training which I appreciate. One quick example, on departure day I ordered room service, it cam within 20 minutes which they had promised and was set-up on the table overlooking the mountain. I noticed within a couple of minutes the server had forgotten the cream for the coffee, before I could call, there was a knock at the door and he was back with the cream. He was apologetic and asked me if he could assist me with anything else. I do not mind if mistakes happen, how well a hotel recovers is what is essential for customer loyalty.
I stayed in one bedroom king with a fireplace and a separate living room. The room was clean and had incredible views of the mountain. This is a ski in/ski out hotel so the rooms are on the upper floor. Our group was split between hotels and everyone who I spoke with that was staying with the Viceroy had rave reviews.
NOTES: Although I was in a one bedroom (over 600 square feet) if you are coming alone or with a spouse the studio rooms are over 425 square feet so plenty of room for 2 people.
The hotel is easy walking distance to the village although they do have shuttle service. if you are there for several nights, walk up to the village and try out Venga Venga.
I would strongly recommend you take a trip up to Snowmass/Aspen area and if you do, take some time and spend it at the Viceroy.