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Viceroy Snowmass: Traveler Reviews

4.5 of 5
130 Wood Road, Snowmass Village, CO 81615
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308 reviews from our community

Traveler rating
    231
    42
    20
    7
    8
See reviews for
Families
76
 
Couples
125
 
Solo
13
 
Business
62
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Date Rating
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
“Got better”
5 of 5 stars Reviewed February 17, 2013

We liked this hotel very much. First we were given a room we didn't love but then we moved to a bigger room wich we really loved. Big and very comfortable. The whole viceroy experience was great. The rooms are like apartments but with everything a hotel has to offer. Great service. thanks Wes at the front desk.Ski in ski out at its best.

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Sandra T about Viceroy Snowmass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMViceroySnowmass, General Manager at Viceroy Snowmass, responded to this review
February 19, 2013
Thank you for taking the time to write a review about your most recent stay with us here at the Viceroy Snowmass. I am so happy to hear that my team was able to accommodate a room move to make your stay more comfortable. We hope to welcome you back very soon!

All the Best,

Hugh Templeman
General Manager
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Rio de Janeiro, RJ
Top Contributor
104 reviews 104 reviews
17 hotel reviews
Reviews in 26 cities Reviews in 26 cities
40 helpful votes 40 helpful votes
“Best choice in Snowmass”
5 of 5 stars Reviewed February 17, 2013

I've been many times (more than 10) to Aspen/Snowmass and the Viceroy has been the best stay ever. Very conveniently placed a little away from base village still ski-in/ski-out. The apartments are large and have all utilities to make you feel home, but with all extra amenities a nice hotel can provide. Personnel is very polite and willing to help. The fireplace area is the place to see and be seen in Snowmass. Expensive, but worth for avoiding the very noisy and crowded condos in the area.

Room Tip: It does not matter what side of the hotel you choose the view is nice anyway, although rates are di...
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  • Stayed January 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 12 more reviews by worldwideleo for Snowmass Village
Ask worldwideleo about Viceroy Snowmass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMViceroySnowmass, General Manager at Viceroy Snowmass, responded to this review
February 19, 2013
What a compliment to receive from someone who is so familiar with the area! Thank you very much for such a wonderful review, I am thrilled to learn that we have made such a lasting impression with you and your family during your recent stay. We can’t wait to have you back with us soon!

All the Best,

Hugh Templeman
General Manager
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Senior Contributor
22 reviews 22 reviews
14 hotel reviews
Reviews in 19 cities Reviews in 19 cities
16 helpful votes 16 helpful votes
“Amazing hotel! Want to stay in only Viceroys now”
5 of 5 stars Reviewed February 16, 2013 via mobile

We came up to do a run in the mountains and found a room at the Viceroy. We were not familiar with this hotel chain, but we gave it a try. I'm so glad we did! It's a green hotel and they give you a water bottle when you check in. Everyone was so nice and helpful. The rooms are like a little condo. We had a kitchen, den and bedroom. I think this is easily one of the nicest hotels I've stayed in. After staying at this hotel we only look for Viceroys when we travel now. I can't wait to stay here again.

Stayed August 2012, traveled as a couple
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Ask Hilandl about Viceroy Snowmass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMViceroySnowmass, General Manager at Viceroy Snowmass, responded to this review
February 19, 2013
Welcome to the Viceroy Snowmass and the Viceroy Hotel Group! I am ecstatic to hear that your stay here with us in Snowmass has inspired you to explore our other amazing properties in our portfolio. Thank you for taking the time to write such a lovely review about your stay. We hope to have the pleasure of welcoming you back to the mountains very soon!

All the Best,

Hugh Templeman
General Manager
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1 review
“Birthday in paradise”
5 of 5 stars Reviewed February 15, 2013

My boyfriend took me to the Viceroy Snowmass for my birthday weekend. The one bedroom room was perfect, with double-sided fire place and soaking tub. We ate at the in-house restaurant 8K which boasts and exciting and delicious menu. We were greeted by kind and polite people who are clearly pros in the hospitality business. We felt taken care of from arrival to departure. The ski valet is especially convenient and a true luxury. Make sure to have a glass of prosecco in the outside hot tub. Nothing could be better!

  • Stayed February 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask EmEnglish about Viceroy Snowmass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMViceroySnowmass, General Manager at Viceroy Snowmass, responded to this review
February 19, 2013
Happy Birthday!! I am delighted to hear that you had such a wonderful birthday weekend while staying with us at the Viceroy Snowmass. I could not agree with you more about experiencing out slope side and pool side area, Nest, while relaxing in one of our hot tubs with some celebration bubbles! Perhaps we can become part of your annual birthday celebration! We look forward to welcoming in another year with you shortly.

Warmest Regards,

Hugh Templeman
General Manager
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London, Canada
Senior Contributor
26 reviews 26 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
6 helpful votes 6 helpful votes
“Concierge hopeless. Restaurant arrogant.”
3 of 5 stars Reviewed February 14, 2013 via mobile

Rooms beautiful, clean & well serviced. Ski valet & "free" shuttle service excellent. But the unadvertised $30/night "resort fee" is a rort & insult when rooms are already quite pricey; it should be rolled into the room charge.

Concierge was hopeless, often not available. They refused to book a restaurant for us, saying that they "knew" it was fully booked. We rang the restaurant ourselves & booked a table easily.

The 8K Restaurant was nice, but the greeter arrogant. We were initially refused a table as they were "fully booked" because "we're the only nice place in town to eat so everyone comes here". They found us a table due to a "cancellation" anyway; the restaurant never went over half full.

  • Stayed February 2013
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
Ask wearyn0mad about Viceroy Snowmass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMViceroySnowmass, General Manager at Viceroy Snowmass, responded to this review
February 19, 2013
Thank you very much for taking the time to give us your constructive feedback on your recent visit with us. I apologize that we were not able to fulfill all your expectations as we strive to create the most positive experiences possible. It is only through such input that we can continue to improve so as to ensure the ongoing satisfaction for our guests. Please feel free to contact me directly if I can further assist in any way.

Best,

Hugh Templeman
General Manager
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Additional Information about Viceroy Snowmass

Also Known As:
Viceroy Snowmass Hotel
Viceroy Snowmass Hotel Snowmass Village
Address: 130 Wood Road, Snowmass Village, CO 81615
Phone Number:
Region: United States > Colorado > Roaring Fork Valley > Snowmass Village
Amenities:
Bar/Lounge Business Center Fitness Center Kids Activities Kitchenette Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotels in Snowmass Village
#1 Family Hotels in Snowmass Village
#1 Romantic Hotels in Snowmass Village
#1 Luxury Hotels in Snowmass Village
Price Range: $$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Only minutes from downtown Aspen, in the heart of Snowmass Village, the sophistication and sense of place that distinguish Viceroy destinations perfectly blend with the Colorado high country. For couples, families and friends, Viceroy Snowmass offers ski-in/ski-out luxury resort lodging, complemented by imaginative dining and lounging, a Ute-inspired wellness spa, and a year-round pool terrace and café—an ideal setting for a Snowmass mountain vacation during any season. ... more   less 
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