After reading reviews of Saint Augustine Hotels we decided to stay at SABH. We were not disappointed with our choice. When we arrived my wife immediately loved the quaint appearance. Our first impression with the personnel let us know the staff was there to please. The room was well furnished,sizable, and very clean with everything you needed from kitchen cabinets, sink,couch, dinning table, 50 inch flat screen, and a king size bed. All ocean views with, out the door access to the beach. All staff members were so friendly and personable we felt as though we were staying with family (the good side of the family). We left an item in our room of some value. They were trying to contact us before we departed from town without luck. When I called them they had the item and were prepared to ship it UPS immediately. For that we were also grateful. From the sweet cleaning lady (whom I didn't get her name) to Dillon, Cassie, and Paul (with whom we dealt with) to the location on the beach we couldn't have been more pleased. We will be going back.