Unlike other reviewers, we found the Staff to be 'distant and non-personable.' We did NOT receive a Confirmation phone call; but rather, we called them (as we were late for the 3pm check-in) and didn't want our room to be given out to someone else. "Well, what do ya wanna know..?" was what I was aked after I told him my name & why we were late, with only short, terse answers to my subsequent questions.
Upon arrival, I asked the woman if they served breakfast and she said no. SHE MADE NO ATTEMPT TO TELL US ABOUT THE CAFE that is connected to the property, facing the beach; and only upon further questioning did she offer 2 other nearby places. No one gave us any information on using Vilano Beach, either.
When we checked-out, 2 other men were there and NEITHER ONE ASKED IF ALL WAS OK, OR IF WE ENJOYED OUR STAY. Just took the key cards and wanted to know what room. NO ONE EVEN SAID THANK YOU.
We agree THE DAYTIME VIEW IS WONDERFUL...and if weather allows, you will catch a beautiful sunrise. You should know, however, THE OCEANVIEW IS COMPLETE DARKNESS AT NIGHT, with only the sound of the shore-crashing waves.
Although evidence of upgrades are noted, our room was overlooked in several areas of importance: old sink, tub, kitchen/bathrm cabinets in desperate need of new. Only 1 mirror over sink w/poor lighting. THERE IS NO PHONE IN ROOM! No Bible. And NO BIG SCREEN TV. High-top table/chairs are nice. Bed is big and comfortable -although your leg can easily hit into the corners of footboard. Walls freshly painted. Clean tile flooring. Re-arrangement of furniture so that sofa and bed can view TV would be helpful to guests.
NOTE: Dogs are allowed in rooms...and even though we knew this, we did not expect to awakened by their barking every morning. BE AWARE.
- Official Description (provided by the hotel):
- Enjoy incredible views of the Atlantic from your private oceanfront balcony. Spacious rooms offer king beds, kitchenettes, and complimentary Wi-Fi access. A full, hot breakfast is included with your stay. We are just 5 minutes from historic downtown Saint Augustine and within walking distance to several restaurants and shopping. Pets are welcome! ... more less
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- Also Known As:
- The Saint Augustine Beach House Hotel Saint Augustine
- Ocean Blue Hotel