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“New and Clean Hotel” 5 of 5 stars
Review of Hampton Inn & Suites St. Augustine-Vilano Beach

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Hampton Inn & Suites St. Augustine-Vilano Beach
2.5 of 5 Hotel   |   95 Vilano Rd, Vilano Beach, Saint Augustine, FL 32084   |  
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Ranked #2 of 5 Hotels in Vilano Beach
GreenLeadersBronze level
Hawthorne, United States
1 review
“New and Clean Hotel”
5 of 5 stars Reviewed September 7, 2013

This hotel is new and clean and very beautiful. Comfortable rooms and staff was great and breakfast was good too.. I would definitely reccommend this hotel to others. Close to the Beach and Beach access. Would stay again when we are in the area.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joey M, General Manager at Hampton Inn & Suites St. Augustine-Vilano Beach, responded to this review, September 9, 2013
Dear Carrie R,

Thank you for staying with us during your recent visit! We are so glad to know that you enjoyed your stay and found our service and amenities to your liking.

We look forward to having you as our guest again soon!

Best Regards,

Joey M
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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785 reviews from our community

Traveler rating
    481
    200
    64
    25
    15
See reviews for
249
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Manhattan Beach, California
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 5, 2013

This hotel is in Vilano Beach which is 10 minutes from St. Augustine. It is on the beach and has a great pool. Not the quaint St. Augustine hotel, but a modern hotel with great facilities and AC!!!!! Much nicer than being in the old town in my opinion. This hotel is right next to the beach. A Supmarket is across the street. I will stay there again.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joey M, General Manager at Hampton Inn & Suites St. Augustine-Vilano Beach, responded to this review, September 9, 2013
Dear bbjeep,

Thank you for staying with us and for your review of our hotel! We are thrilled that you enjoyed our property and the Vilano Beach area. We look forward to having you as our guest again very soon!

Best Regards,

Joey M
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Greenville, South Carolina
Senior Contributor
44 reviews 44 reviews
32 hotel reviews
Reviews in 31 cities Reviews in 31 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 2, 2013

Second time we have stayed here. A nice quiet spot on the beach and close to St Augustine. Staff was great. Only problem we experienced was the hallway and our room had a musty smell. I talked with the front desk and they were able to take care of the problem. Will definitely return when we are back in the area.

  • Stayed August 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joey M, General Manager at Hampton Inn & Suites St. Augustine-Vilano Beach, responded to this review, September 4, 2013
Dear retiretravel46,

Thank you for returning to stay with us and for your review! We are thrilled that you enjoyed our staff and amenities during your visit. I do apologize that you experienced an odor in the hallway, but glad that our staff quickly took care of it.

We look forward to having you as our guest again soon!

Best Regards,

Joey M
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Annapolis, Maryland
Top Contributor
87 reviews 87 reviews
19 hotel reviews
Reviews in 38 cities Reviews in 38 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed August 26, 2013

We use Hampton's often, but this one is definitely a beach hotel. The beach is footsteps away, but only a handful of rooms have a view. The pool is nice. The elevator needs help. Breakfast was standard fare; it was odd to have people leaving tips for the 'server' who goes out of his way to clear tables and chat.

Room Tip: Reserve ahead for a view!
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  • Stayed August 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joey M, General Manager at Hampton Inn & Suites St. Augustine-Vilano Beach, responded to this review, August 28, 2013
Dear An0nym0us1150,

Thank you for staying with us and for your review of our hotel! We are so glad that you enjoyed the beach and our pool while you were here with us.

We hope to see you again very soon!

Best Regards,

Joey M
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Pooler, United States
1 review
3 of 5 stars Reviewed August 26, 2013

Not very impressed for the price paid. Web site led you to believe they were right on the ocean when in fact it was across the street. Could have stayed in a much nicer hotel for the same price had I known all the facts. It was an ok stay but the price was outrageous...

  • Stayed August 2013, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joey M, General Manager at Hampton Inn & Suites St. Augustine-Vilano Beach, responded to this review, August 28, 2013
Dear Kelly D,

Thank you for staying with us and for your review. I do apologize that you were not happy with our location. If there were any details on our website that may have contributed to this, please let us know.

Best Regards,

Joey M
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Old Bridge, United States
1 review
1 of 5 stars Reviewed August 20, 2013

Waste of money. The service starting at the front desk to the maid service was the most awful. Our room was filthy. The pool was dirty, the area around the pool was filled with insects, never washed down from the day before. Ants everywhere. There was no security. Quite a disappointment! With the Hilton name I banked on the best! Never again!

  • Stayed August 2013, traveled as a couple
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service

Review collected in partnership with Hampton

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joey M, General Manager at Hampton Inn & Suites St. Augustine-Vilano Beach, responded to this review, August 21, 2013
Dear Joanna P,

We appreciate your business and your review of our hotel. I apologize that you experienced so many problems during your stay. I would greatly appreciate the opportunity to discuss any issues you encountered so that we may work to improve our service and amenities for you and all our guests.

You may reach me by calling the hotel directly or via e-mail at joey.mitchell@hilton.com

I look forward to hearing from you.

Best Regards,

Joey M
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bloomingdale, Illinois
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 20, 2013

stayed here for 3 nights and was so happy with location and accomodations. very clean and staff was really friendly. the pool is a gem and the beach is really close. so glad we booked here, we would stay again for sure!!!!!

Room Tip: the rooms were bigger then i expected,very satisfied
See more room tips
  • Stayed August 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joey M, General Manager at Hampton Inn & Suites St. Augustine-Vilano Beach, responded to this review, August 21, 2013
Dear Kim C,

Thank you so much for choosing our hotel for your recent visit to St. Augustine! We are thrilled that you enjoyed your stay.

We'll have a lounge chair at our pool waiting for you on your next trip!

Best Regards,

Joey M
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites St. Augustine-Vilano Beach

Address: 95 Vilano Rd, Vilano Beach, Saint Augustine, FL 32084
Phone Number:
Location: United States > Florida > Saint Augustine > Vilano Beach
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Vilano Beach
#2 Family Hotel in Vilano Beach
#2 Romantic Hotel in Vilano Beach
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Hampton Inn & Suites St. Augustine-Vilano Beach 2.5*
Number of rooms: 94
Official Description (provided by the hotel):
The Hampton Inn & Suites is the finest, most exciting hotel in St. Augustine. Many of the Resorts' amenities will make your decision to stay with us easier. Steps to the beach - minutes to historic downtown. Guest rooms and suites available. ... more   less 
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Also Known As:
Hampton Inn & Suites St. Augustine Vilano Beach Hotel Saint Augustine
Hampton Inn And Suites St. Augustine Vilano Beach
Hampton Inn Hotel Oceanside
Hampton Inn Saint Augustine
Saint Augustine Hampton Inn

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