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“Nice location, needs renovation” 4 of 5 stars
Review of Hampton Inn & Suites St. Augustine-Vilano Beach

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Hampton Inn & Suites St. Augustine-Vilano Beach
2.5 of 5 Hotel   |   95 Vilano Rd, Vilano Beach, Saint Augustine, FL 32084   |  
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Ranked #2 of 5 Hotels in Vilano Beach
Certificate of Excellence 2014
GreenLeadersBronze level
Tampa, Florida
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
10 helpful votes 10 helpful votes
“Nice location, needs renovation”
4 of 5 stars Reviewed March 12, 2013

We chose this hotel based on the reviews. We stayed here for three nights. The location of the hotel is excellent. Walking distance to the beach. You can take your vehicle to the beach ( a small fees only on weekends) or just walk. Publix, fro-yo, Puccini's pizza are all right across the road. Enough parking on two sides of the hotel. very good breakfast with lots of options. Also a waffel making machine. friendly staff. We had no problems at all. We had a handicap accessible room so there was no bath tub. The bed was comfortable, there was also a pullout couch/bed. The room needs a renovation. The wallpaper or I should say the wall print was out dated, looked like from 90's era or possibly 80's. we were out most of the day so that did not matter. There was a strange clicking sound in the bathroom but was not disturbing once the door was closed. Vanity area was small. The window was small and the room had no beach view, I asked for an upgrade but the hotel was full. The a/c was a bit of a disappointment. It took a long time to bring the temp down to the desired. We had to put it on 64 then it felt like 70. The biggest disappointment is the Wi-Fi. It is PAINFULLY slow. It took me 20 mins to watch a 30 sec video. Would highly recommend the management to do something about that. Would highly recommend and would stay here again.

Stayed March 2013, traveled with family
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joey M, General Manager at Hampton Inn & Suites St. Augustine-Vilano Beach, responded to this review, March 13, 2013
Dear Mohit R,

Thank you for your stay with us and for your review of our property. We are pleased that you enjoyed your visit and that you found our location convenient to so many of the stops duirng your trip.

We appreciate you bringing to our attention the concerns you had with our accommodations and internet service. I am thrilled to let you know we will begin renovations in April to update our property and we are currently working on greatly increasing our bandwidth. I hope that you will visit our property again soon so that you can experience the improvements we are making!

Best Regards,

Joey M
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868 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (135)
Date | Rating
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English first
Jacksonville, Florida
Contributor
19 reviews 19 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 10, 2013

I don't live far from Vilano Beach - but stayed here because I had a wedding nearby. This is a great location and near the beach. This hotel would be perfect for anybody that had a car and wanted to be close to the beach. It's not really in walking distance to the historical sites - and Taxi's can take time to pick-up in North Florida.

The hotel is very nice and has all the amenities that you would expect. The breakfast was also very good and they were very attentive at keeping the food stocked and tables cleaned. The pool and gym areas were also very nice.

The parking lot was completely full and we ended up having to park on the street.

Room Tip: The elevator and lobby area can be noisy - so I would not recommend being that close to the lobby or...
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  • Stayed February 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joey M, General Manager at Hampton Inn & Suites St. Augustine-Vilano Beach, responded to this review, March 11, 2013
Dear StoufferJax,

Thank you for staying with us and for your review! We always love having our neighbors visit! We are glad that you enjoyed our breakfast, pool, and gym while you were here.

We look forward to your next visit!

Best Regards,

Joey M
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Jacksonville, Florida
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
Reviews in 18 cities Reviews in 18 cities
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed March 7, 2013

While spending two days visiting the "Oldest City", my sisters, our grandkids and myself spent a night at the Hampton Inn in Vilano Beach. This is a very nice, clean hotel, with a very friendly staff. The rooms are quite roomy, and we all commented that we slept SOOOO good on the very comfortable beds. It is in close proximity to the historic sites, Ft. Menendez (a GREAT find), restaurants, grocery stores, etc. It is a couple of short blocks to Vilano Beach. We will stay here again when visiting St. Augustine.

Room Tip: If you stay on the east end of the hotel, you may have an ocean view. Rooms on the back of the hote...
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  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joey M, General Manager at Hampton Inn & Suites St. Augustine-Vilano Beach, responded to this review, March 9, 2013
Dear pigskingal,

Thank you so very much for your stay with us and for your review! We are delighted that you, your sisters and your grandaughters enjoyed your stay at our hotel. We are also thrilled that you all got a wonderful night's rest on our Cloud 9 beds!

We look forward to having you all visit again soon!

Best Regards,

Joey M
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Roscoe, Illinois, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 6, 2013

I would choose a 3rd floor room with ocean view and balcony when I come back. Just a minutes walk to be on the beach and you can also drive onto the beach. The pool area was beautiful. Very close to downtown and restaurants. Very Pleased.

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joey M, General Manager at Hampton Inn & Suites St. Augustine-Vilano Beach, responded to this review, March 7, 2013
Dear Linda M,

Thank you so much for staying with us and for reviewing our property! We are thrilled that you enjoyed your stay and found our property so convenient to both the beach and the historic district.

We look forward to your next stay with us!

Best Regards,

Joey M
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Goshen, New York
Top Contributor
216 reviews 216 reviews
50 hotel reviews
Reviews in 95 cities Reviews in 95 cities
111 helpful votes 111 helpful votes
5 of 5 stars Reviewed March 2, 2013

The location is amazing and the staff could not be more friendly or helpful, shout out to Lacy! We had a city view balcony room however it was to cool to enjoy of balcony and the sliding door could have used a spray of silicon to make it easier to open/close, but when you are this close to the ocean, this is not surprising.
The pool area is beautiful and has the feel of a small scale luxury resort. The breakfast staff is so helpful and the area is kept pristine.
Looking forward to another visit in May.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joey M, General Manager at Hampton Inn & Suites St. Augustine-Vilano Beach, responded to this review, March 7, 2013
Dear Ellesor826,

We are delighted that you found your stay with us so enjoyable! Thank you for your review of our property and for your shout out to Lacy. We will make sure she knows you appreciated her service.

We are looking forward to having you as our guest again in May!

Best Regards,

Joey M
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Birmingham, Alabama
Senior Contributor
45 reviews 45 reviews
3 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 1, 2013

Went on a weekend in February, the hotel was very quiet even though completely booked. Some of the parking spaces are a bit narrow, good luck squeezing in a humvee! The room was great, the patio had a couple of chairs that were in a very private, quiet area. The whole area was quiet, and there was a Publix right across the street, and the beach was within walking distance.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joey M, General Manager at Hampton Inn & Suites St. Augustine-Vilano Beach, responded to this review, March 7, 2013
Dear ALChemProf,

Thank you for being our guest and for your review! We are so glad that you enjoyed your stay with us and found the Vilano Beach area to your liking. Most of our guests find that the quiet nature of the area combined with the convenience of the location make for a great vacation.

We look forward to your next stay with us!

Best Regards,

Joey M
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Midwest
Contributor
13 reviews 13 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed February 28, 2013

Stayed here for 3 nights in February. Beautiful hotel with large modern and clean suites. Great breakfast with a variety of food. We did have a problem with our room when we 1st checked in, room was by the elevator and there was a roar every time the elevator descended. Upon complaining to desk, they made every effort to get us moved and did so the next morning. Staff from front desk to room attendants were very kind. Special thanks to Lacy who went out of her way to get our problem resolved. She was very kind and efficient. Hotel is steps from the ocean.
Would definitely return, it's a great place!

  • Stayed February 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joey M, General Manager at Hampton Inn & Suites St. Augustine-Vilano Beach, responded to this review, March 7, 2013
Dear Harmony_peace,

We were delighted to have you as our guest and thank you for your review of our hotel! We are thrilled that you enjoyed your stay with us and that we were able to find the perfect room for you.

We look forward to your next visit with us!

Best Regards,

Joey M
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hampton Inn & Suites St. Augustine-Vilano Beach

Address: 95 Vilano Rd, Vilano Beach, Saint Augustine, FL 32084
Phone Number:
Location: United States > Florida > Saint Augustine > Vilano Beach
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Vilano Beach
#2 Romantic Hotel in Vilano Beach
#2 Family Hotel in Vilano Beach
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Hampton Inn & Suites St. Augustine-Vilano Beach 2.5*
Number of rooms: 94
Official Description (provided by the hotel):
The Hampton Inn & Suites is the finest, most exciting hotel in St. Augustine. Many of the Resorts' amenities will make your decision to stay with us easier. Steps to the beach - minutes to historic downtown. Guest rooms and suites available. ... more   less 
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Also Known As:
Hampton Inn & Suites St. Augustine Vilano Beach Hotel Saint Augustine
Hampton Inn And Suites St. Augustine Vilano Beach
Hampton Inn Hotel Oceanside
Hampton Inn Saint Augustine
Saint Augustine Hampton Inn

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