I saw all of these great reviews and was prepared to love this place. As far as the staff, both interactions were VERY pleasant. They were very helpful and I loved their little half-page handout on local restaurants/attractions. A simple concept, but so thoughtful.
The room was very clean and cheery. And all was well until we exhaustedly went to bed. The bed sagged in the middle. Now I weigh 120 lbs and my 6'3" boyfriend weighs 190 lbs. We're not heavy people, but we kept uncomfortably rolling to the center. No matter what I did, I could not get comfortable.
Granted we checked in on a busy night, but it was noisy throughout the night. We could hear people on the walkways talking, rolling their luggage noisily along. My boyfriend awoke in the middle of the night because he thought he heard thunder. It wasn't thunder. I had to find my earplugs in the middle of the night because I couldn't take it anymore.
The service/staff was excellent, but the bed and noise made for a very unrestful night.














