Was passing thru and stopped at the Days Inn so I could use my rewards points. The young lady at the counter seemed very nice. I booked it over the phone while I was standing in the lobby. After booking, I was checking in and the owner(can't remember his name) in a very rude tone, said that because i used my rewards points that I owed him $2.75 in tax. Thought it was strange but OK I'll pay. I only had a hundred dollar bill so I asked him I could Pay after I went out to eat as I would have change then. He said OK and then said he need my credit card number?! "Why?" I asked. He said it was in case we smoked or tore up the room. I was getting really angry at this point but I couldn't leave because I had used my rewards points. He obviously could since my anger and piercing glares at him as I explained I do not do those kinds of things and I would be leaving by 7am. to go home. He finally backed down. I don't know what his problem was but he certainly needs some education in guest relations!! Later that evening my husband pays the $2.75. to the girl at the front desk. The next morning as I was checking out the man confronts me in the lobby with several guests eating breakfast. "Hey, you owe me $2.75!" "we paid it last night"! I said. Again, had to argue with this rude, unprofessional man. Needless to say we won't stay here again, many other nice hotels in the area.
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- Also Known As:
- Days Inn Salida Hotel Salida
- Salida Days Inn