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“HORRIBLE QUALITY!” 1 of 5 stars
Review of Quality Inn & Suites Pueblo

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Quality Inn & Suites Pueblo
2.0 of 5 Hotel   |   3910 Outlook Blvd, Pueblo, CO 81008   |  
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Ranked #19 of 25 hotels in Pueblo
Albuquerque, New Mexico
Contributor
14 reviews 14 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
12 helpful votes 12 helpful votes
“HORRIBLE QUALITY!”
1 of 5 stars Reviewed May 24, 2012

Although Kitty is very nice I am very disappointed in the quality here. The entire wedding party I am in are on the 2nd floor and even after calling 3 times last night the noise of the track team upstairs kept us all awake last night until 3 am. There are at least 4 rooms on this floor of people in my party and I am telling the others who are supposed to come in this weekend to go else where. I am looking into other choices as well because even after talking to the front desk several times, I am not satisfied. here are some pictures of the "fitness center"...2 ancient machines that have rust and parts that move side to side while trying to utilize them....seems more liable to my health to try to workout on them.

  • Stayed May 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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30 people have reviewed this hotel

Traveler rating
    4
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    7
    3
    7
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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • English first
  • German first
  • Any
English first
Westminster, Colorado
Senior Contributor
32 reviews 32 reviews
8 hotel reviews
Reviews in 15 cities Reviews in 15 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed May 21, 2012

At last, I found a quality priced room that provided a good nights sleep and a clean room!
Yes, the decor is a little dated but my main concerns (quiet/clean) were met and exceeded.
A continental breakfast is offered but I did not partake (6am-9am breakfast hours).
They offer a pool, again another amenity that I did not take advantage of.
Great area, right near shops and restaurants.
Gabriel checked me in, nice gentleman.

Room Tip: The suites are very spacious!
See more room tips
  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 18, 2012 via mobile

Checked in at 12:30 A.M. Richard the night manager was hilarious. He had both my wife and I laughing within a minute, after we had just finished a late night 3 hour drive. Check in was painless. Room was clean, neat and tidy. Very comfortable beds. All in all, a great place at a great price, breakfast included. LOVED it. We'll be back. ;-)

  • Stayed May 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
Top Contributor
64 reviews 64 reviews
14 hotel reviews
Reviews in 21 cities Reviews in 21 cities
62 helpful votes 62 helpful votes
3 of 5 stars Reviewed October 18, 2011

Rooms are old but well kept and clean. My father-in-law had eye surgery so this hotel was close by. They gave us two bottom floor rooms close but not to close to each other. The front desk girl knew my husband and I needed a little privacy. We did have trouble with the phones, could not call the other room and the tv was messed-up. They did their best to make our stay pleasant.The breakfast was better than other Quality Inns. If your not looking for high end I would reccomend an overnight stay,

  • Stayed October 2011, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Buffalo, NY
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed August 25, 2011

Bottom line: I don’t think I’d stay here again. I went for a wedding and I know other guests that stayed at the hotel the couple reserved paid the same price as me, but had a much nicer hotel, but that’s what I get for waiting too late. Although, I was happy to get a decent enough room at the last minute.

As others have stated, the age of the hotel is revealed by the elevator, which shakes a little, but I wouldn’t say is scary. The free breakfast is decent. The décor is a little old, but was a comfortable night’s sleep and clean. The staff is friendly and ready to help.

They say they offer business services, but their software is older (MS Office 2003) – so your files may not be able to be read if you need to print something. The layout of the electrical outlets also shows the hotel’s age. There was really only one that I could plug the laptop into by the bed – not the table. I had a 2 queen room, so other room layouts may have had more available outlets. But I stayed at an older looking Howard Johnson a day after this hotel and they at least had plugs in their lamps’ posts on the table.

The other problem I came across was the bathroom. I think they could use a soap dish at the sink, because water ran all over the counter as I went to reach/put back the soap. However, the worst problem was the sink didn’t drain well and got worse – I think mainly due to the stopper not rising high enough. This is a problem that I think should’ve been recognized and fixed before having someone in the room, but every room in Pueblo was booked that weekend and I got the last room available in this hotel, so that could be their excuse.

  • Stayed June 2011, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scottsdale
Top Contributor
184 reviews 184 reviews
117 hotel reviews
Reviews in 109 cities Reviews in 109 cities
96 helpful votes 96 helpful votes
3 of 5 stars Reviewed July 12, 2011

This is an older property, but they seem to be doing a fairly good job maintaining (if not updating) it. They didn't have the room type I requested, but gave me a discount on an upgrade to a suite.

The breakfast was good and the staff very friendly. None of the public areas, including the lobby and hallways have the a/c turned on, and there was virtually no ice in two of the three ice machines (not much in #3 either). The low-flow showerhead was very low flow.

Overall, if you're looking for a good deal in Pueblo, this could be it. Next time I'm in town I will probably give them another try.

  • Stayed July 2011, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed June 21, 2011

FYI! THIS hotel is not gay friendly. Me & my boyfriend recently tried to rent a room for the night this past week. My bf is from Pueblo and has family who live there. We have stayed here before but this last time we came in and the blonde receptionist hesitated renting a room to us because we wanted a single bed room. She kept asking us did u mean single room double bed? and we kept telling her no, single bed one room. She played around with her computer gave us all kinds of excuses to why she couldn't find a room for us. The parking lot was empty. She then said in a matter of fact tone " I CAN'T HELP YOU" we were so stunned that this woman turned away money and customers that we walked out literally silent and stunned. We haven't encountered such discrimination in years. I DO NOT RECOMMEND THIS PLACE TO LESBIAN OR GAY PEOPLE. Try staying at the microtel hotel. MUCH BETTER CUSTOMER SERVICE.

  • Stayed June 2011, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Quality Inn & Suites Pueblo

Address: 3910 Outlook Blvd, Pueblo, CO 81008
Phone Number:
Location: United States > Colorado > Pueblo
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #19 of 25 hotels in Pueblo
Price Range (Based on Average Rates): $
Hotel Class:2 star — Quality Inn & Suites Pueblo 2*
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Also Known As:
Quality Inn Pueblo
Pueblo Quality Inn

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