I'm an extremely picky person that loves to complain. I could find something wrong with one of our beautiful Colorado sunsets. And yet, I haven't found anything to complain about with this place. The service is always prompt and friendly and the food is always tasty. The only chance my coworkers and I have found to (jokingly) complain is that we are unhappy with how many appealing menu options they seem to have added in between every visit we make. I have had ~10 meals here and I've tried ~8 different menu items, all of which I enjoyed and were well made. For those diners who don't like meat (or just like salads), they make fantastic salads - it's the only place in Pueblo were I will gladly order a salad.
I saw another review that said "I can make a better sandwich at home" and in my opinion that would be true of ANY deli. It's not really that hard to make a good sandwich. Complaining about the default bread choice is also nonsense in my eyes. Every restaurant makes a choice about which breads to use by default - but you can always request the kind you like. Hard to knock one particular chain for something common to the majority of similar eateries.
To sum it up, this is essentially a cross between a fast food restaurant (in terms of pricing and speed) and a sit down restaurant (in that they bring your meal and refills to the table for you then take care of clearing your table when finished).
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.