For my honorary stepson's wedding night on 12/15/12, we reserved a room for him and his beautiful bride to stay at before leaving on a week long Honeymoon that they had saved all year to be able to take. I went into Springhill the day after making the reservations and gave them my credit card for the room charges and any other charges that the happy couple might like to make. Today 12/19/12 I get a call from Vick at Springhill saying sorry your credit card wasn't properly swiped and they had to charge the groom's credit card for their stay and that the money will not be refunded on his card for 2 more days. On the sixth and final day of their honeymoon the money should be returned to his card?? Then all Vick has to say is "Sorry the girl that took your credit card wasn't properly trained"? Thanks a lot Springhill for ruining our gift and marring a newly wed's honeymoon.
I wouldn't trust Springhill Suites for any important or big event again.
- Official Description (provided by the hotel):
- Travel in style at SpringHill Suites by Marriott® in Pueblo Downtown, the all-suite hotel that seamlessly blends design and functionality offering the modern amenities you need to stay refreshed and focused – all at an affordable price. Spacious suites and vibrant lobbies offer flexible spaces perfect for working, meeting or relaxing in Pueblo. Take the stress out of travel with free Wi-Fi, relaxing pools and fitness centers. Our Market is open 24/7 for snacks and necessities. Enjoy our complimentary new breakfast with fresh choices for a customized start to your day– like eggs with local salsa or Greek yogurt and oatmeal complete with a toppings bar for a variety of options. Discover SpringHill Suites on your next visit to Pueblo and leave relaxed and refreshed. Conveniently located off I-25 exit 98B. 2 blocks from Pueblo Riverwalk and Historic District. 1 block from Pueblo Convention Center. Close to Pueblo Zoo, Ice Arena, and Colorado State Fair Grounds. ... more less
- Reservation Options:
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- Also Known As:
- Cambria Suites Pueblo Hotel Pueblo