This is the type of place you want to find after a hard day of traveling and work. Front desk was very helpful and friendly. This Sprighill has a full service bar and bistro on site. So a one stop shop for dining and lodging. Pool and workout facility is in great shape. Breakfast is also included in your rate so you can grab a bite before you hit the road. If you have to stay in Pueblo I would highly recommend.

This is a converted Cambria Suites to a Springhill Suites. Every associate we encountered was very nice and there to help. While the service is good the hotel lacks the attention to details. The hallway carpet doesn't get vacuumed or cleaned. The elevator landings are horrible with spotted stains all over. The bathroom needs major caulking as it's pretty bad. The location is good within walking distance to the sites downtown. Would I stay here again. I would probably try the Marriott across the street next time then decide from there.

I asked for a refund last night at 1:30 a.m. We had two nice adjoinging rooms. At 1:30, FORTY to FIFTY people entered the rooms next door, cranked up some music, and began to scream and party. I called the front desk. She assured me she would take care of it. I then went downstairs. There were between ten and firteen people outside my room smoking and drinking - overflow from the room next door. There was one woman on duty and no security. She conceded that when she went upstairs to check, "They would not open the door." She assured me I would not have to call the cops because she would - the only security in this place. This did not happen. This morning I got no apology, no discount, no refund. The kids who had been running wild, unsupervised around the pool yesterday, along with their parents who'd been partying last night, were up for breafkfast at ten as I checked out. I stayed there last year when it was a Cambria Suites and it was great. For staff to concede that the place is dangerous and out of control, and for no manager to call me - what more can I say? Stay somewhere else in Pueblo, Colorado. Things can and do go wrong and, when they go wrong at Springlhill Suites, you're on your own. Just like the poor woman on the midnight shift.

We stopped at this hotel for one night on our way to Santa Fe, NM. Everything was new, clean, and sparkling. As already mentioned, the rooms are really large, and so are the beds. My husband and I slept in one, and my daughter in the other (forget the sofa bed). The bathroom even had a magnifying mirror (a detail I always look for). The fitness center was also clean and had ample equipment. And everything worked! The pool is indoor, but outside they have a huge patio with lots of tables, umbrellas, and even a large sofa (!). I swam in the pool and then sat outside in the sun. They also have tables and chairs to sit outside the lobby area during breakfast or in the evening. The neighborhood is pretty depressed, but the front desk clerk guided us to a great restaurant nearby. We had a wonderful stay.