I asked for a refund last night at 1:30 a.m. We had two nice adjoinging rooms. At 1:30, FORTY to FIFTY people entered the rooms next door, cranked up some music, and began to scream and party. I called the front desk. She assured me she would take care of it. I then went downstairs. There were between ten and firteen people outside my room smoking and drinking - overflow from the room next door. There was one woman on duty and no security. She conceded that when she went upstairs to check, "They would not open the door." She assured me I would not have to call the cops because she would - the only security in this place. This did not happen. This morning I got no apology, no discount, no refund. The kids who had been running wild, unsupervised around the pool yesterday, along with their parents who'd been partying last night, were up for breafkfast at ten as I checked out. I stayed there last year when it was a Cambria Suites and it was great. For staff to concede that the place is dangerous and out of control, and for no manager to call me - what more can I say? Stay somewhere else in Pueblo, Colorado. Things can and do go wrong and, when they go wrong at Springlhill Suites, you're on your own. Just like the poor woman on the midnight shift.

We stopped at this hotel for one night on our way to Santa Fe, NM. Everything was new, clean, and sparkling. As already mentioned, the rooms are really large, and so are the beds. My husband and I slept in one, and my daughter in the other (forget the sofa bed). The bathroom even had a magnifying mirror (a detail I always look for). The fitness center was also clean and had ample equipment. And everything worked! The pool is indoor, but outside they have a huge patio with lots of tables, umbrellas, and even a large sofa (!). I swam in the pool and then sat outside in the sun. They also have tables and chairs to sit outside the lobby area during breakfast or in the evening. The neighborhood is pretty depressed, but the front desk clerk guided us to a great restaurant nearby. We had a wonderful stay.

We stayed here for one night during a road trip & were so pleased with our stay! Check in was easy, & the rooms were very well appointed. My husband is Platinum Elite status, so they upgraded our room to a nice suite. Two beds, with a TV in one part. A separate area had a fold-out couch, coffee table, another TV, a fridge & microwave. It was a perfect set up for a family with children.

The bathroom was very clean & appointed in a modern fashion. Very much liked the square vessel sink!

We would definitely recommend this hotel to anyone looking for a nice room at a fair price. The location was nice too...our room looked out onto the "old town" buildings.

My gal and I went for an overniter (college football game) without reservations and found this Marriott property very nice. A few little perks would have got it another star, though, i.e. no exhaust fan in bathroom, no mouth wash, no lotion. No big thing, you say, yet for a Marriott property you would have thought better. Was able to get the aforementioned items, albeit not the exhaust fan, at the front desk but why weren't they already in the room? Also, shower head was loose and got an unexpected dousing when I turned it on.

Now for the kudos...very upbeat decor starting with the lobby including the hallway and our room. Actually the curb appeal of the joint is worth mentioning, too. Great beds, decent shower (when tightened) and REAL coffee cups in the room. Suite area even had a wall mounted tv... refrig/micro wave. Right off I-25, yet no traffic noise. The free breakfast is one you don't want to miss, either.Catty corner was a high rise Marriot which seemed strange that 2 properties would occupy virtually the same space. The area of either Marriot has no eateries within sight. It will take a jaunt on I-25 if you are hungry. Would easily recommend this for an extended stay.

All in all, we'd do it again.