We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

SpringHill Suites Pueblo Downtown: Traveler Reviews

3.0 of 5
150 S. Santa Fe Avenue, Pueblo, CO 81003 (Formerly Cambria Suites)
Hotel website
Hotel deals
Hotel amenities
Special Offer
Earn Up to 2 FREE Nights
SpringHill Suites Pueblo Downtown
Ranked #7 of 28 hotels in Pueblo
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

81 reviews from our community

    Trip type
Traveler rating
    33
    35
    8
    3
    2
Date Rating
Denver, Colorado
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“SKIP THIS PLACE: 9/2012”
1 of 5 stars Reviewed September 16, 2012

I asked for a refund last night at 1:30 a.m. We had two nice adjoinging rooms. At 1:30, FORTY to FIFTY people entered the rooms next door, cranked up some music, and began to scream and party. I called the front desk. She assured me she would take care of it. I then went downstairs. There were between ten and firteen people outside my room smoking and drinking - overflow from the room next door. There was one woman on duty and no security. She conceded that when she went upstairs to check, "They would not open the door." She assured me I would not have to call the cops because she would - the only security in this place. This did not happen. This morning I got no apology, no discount, no refund. The kids who had been running wild, unsupervised around the pool yesterday, along with their parents who'd been partying last night, were up for breafkfast at ten as I checked out. I stayed there last year when it was a Cambria Suites and it was great. For staff to concede that the place is dangerous and out of control, and for no manager to call me - what more can I say? Stay somewhere else in Pueblo, Colorado. Things can and do go wrong and, when they go wrong at Springlhill Suites, you're on your own. Just like the poor woman on the midnight shift.

Room Tip: The rooms are fine. It's the lack of sleep and total lack of security we experienced as a family...
See more room tips
  • Stayed September 2012, traveled with family
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
Ask Gerard O about SpringHill Suites Pueblo Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CambriaPueblo, General Manager at SpringHill Suites Pueblo Downtown, responded to this review
September 19, 2012
Thank you for taking the time to review our property. We apologize if your stay was not to your satisfaction. Your issue was documented and our records indicate that it was resolved within 12 minutes. Once the issue was defused we found no further issues or cause to get law enforcement involved. We also found no evidence of smoking in the hallways. The hotel is 100% non-smoking faculty and we take every precaution to make sure this policy is enforced. We apologize for any inconvenience this may have cause you and your family.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Pittsburgh, PA
Contributor
14 reviews 14 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
“Highly Recommended”
5 of 5 stars Reviewed September 5, 2012

We stopped at this hotel for one night on our way to Santa Fe, NM. Everything was new, clean, and sparkling. As already mentioned, the rooms are really large, and so are the beds. My husband and I slept in one, and my daughter in the other (forget the sofa bed). The bathroom even had a magnifying mirror (a detail I always look for). The fitness center was also clean and had ample equipment. And everything worked! The pool is indoor, but outside they have a huge patio with lots of tables, umbrellas, and even a large sofa (!). I swam in the pool and then sat outside in the sun. They also have tables and chairs to sit outside the lobby area during breakfast or in the evening. The neighborhood is pretty depressed, but the front desk clerk guided us to a great restaurant nearby. We had a wonderful stay.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask MarianaWhitmer about SpringHill Suites Pueblo Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kena A, General Manager at SpringHill Suites Pueblo Downtown, responded to this review
October 25, 2012
Thank you for the great compliment. We are pleased to hear you were able to take advantage of some of the wonderful amenities the hotel has to offer.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Texas
Top Contributor
53 reviews 53 reviews
11 hotel reviews
Reviews in 23 cities Reviews in 23 cities
44 helpful votes 44 helpful votes
“Beautiful hotel, clean rooms”
5 of 5 stars Reviewed September 5, 2012

We stayed here for one night during a road trip & were so pleased with our stay! Check in was easy, & the rooms were very well appointed. My husband is Platinum Elite status, so they upgraded our room to a nice suite. Two beds, with a TV in one part. A separate area had a fold-out couch, coffee table, another TV, a fridge & microwave. It was a perfect set up for a family with children.

The bathroom was very clean & appointed in a modern fashion. Very much liked the square vessel sink!

We would definitely recommend this hotel to anyone looking for a nice room at a fair price. The location was nice too...our room looked out onto the "old town" buildings.

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask crazyzeus1 about SpringHill Suites Pueblo Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kena A, General Manager at SpringHill Suites Pueblo Downtown, responded to this review
October 25, 2012
Thank you for your kind words. We are happy to hear you enjoyed your stay especially as a loyal Marriott guest. Our team works very hard to keep up with Marriott’s exceptional standards. I will pass on to the staff to keep up the good work.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amarillo, Texas
Contributor
13 reviews 13 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
“It's the little things”
4 of 5 stars Reviewed September 5, 2012

My gal and I went for an overniter (college football game) without reservations and found this Marriott property very nice. A few little perks would have got it another star, though, i.e. no exhaust fan in bathroom, no mouth wash, no lotion. No big thing, you say, yet for a Marriott property you would have thought better. Was able to get the aforementioned items, albeit not the exhaust fan, at the front desk but why weren't they already in the room? Also, shower head was loose and got an unexpected dousing when I turned it on.

Now for the kudos...very upbeat decor starting with the lobby including the hallway and our room. Actually the curb appeal of the joint is worth mentioning, too. Great beds, decent shower (when tightened) and REAL coffee cups in the room. Suite area even had a wall mounted tv... refrig/micro wave. Right off I-25, yet no traffic noise. The free breakfast is one you don't want to miss, either.Catty corner was a high rise Marriot which seemed strange that 2 properties would occupy virtually the same space. The area of either Marriot has no eateries within sight. It will take a jaunt on I-25 if you are hungry. Would easily recommend this for an extended stay.

All in all, we'd do it again.

  • Stayed August 2012, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask KJ E about SpringHill Suites Pueblo Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kena A, General Manager at SpringHill Suites Pueblo Downtown, responded to this review
October 25, 2012
We are so pleased you enjoyed our quiet and comfortable rooms. Thank you for your comments. We have also taken your suggestions into consideration and made a few changes. We hope you see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oklahoma
Senior Contributor
41 reviews 41 reviews
19 hotel reviews
Reviews in 19 cities Reviews in 19 cities
61 helpful votes 61 helpful votes
“Model for all Hotels”
5 of 5 stars Reviewed September 4, 2012

I've been in the Marriott Rewards program for years. I'm very pleased they offer the Springhill Suites in their line of hotels. In my opinion, it beats a standard Marriott hands down. I really think all hotels should follow suit using the format of Springhill Suites. The rooms are so much larger than a standard room. It makes any stay much more enjoyable to have a separate living area. It's convenient to have a refrigerator & microwave. Families will surely benefit from the added space and amenities. The staff was very friendly and helpful. The location was good and highway noice was minimal. The only thing I would change is the makeup mirror location in the bathroom. It needs to be on the other side of the room for easier access when using it. Other than that, the hotel is great.

Room Tip: The have different sizes so make sure you have the bigger suite. We had Room 401 and it was great.
See more room tips
  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
See 3 more reviews by PattyB54 for Pueblo
Ask PattyB54 about SpringHill Suites Pueblo Downtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CambriaPueblo, General Manager at SpringHill Suites Pueblo Downtown, responded to this review
September 21, 2012
We appreciate your review. I have shared your positive feedback with the staff. We are all so pleased to know you enjoyed your stay. This makes all our efforts worth it!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wingate by Wyndham Pueblo
Great value on a similar hotel
Pueblo, CO
4.5 of 5 stars 160 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in Pueblo
Family-friendly
Clarion Inn & Conference Center
Clarion Inn & Conference Center 4.0 of 5 stars 32 reviews
Near the beach
Comfort Inn Pueblo
Comfort Inn Pueblo 4.0 of 5 stars 39 reviews
Show Prices ABS:HotelCheckRates-d85133?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d85138?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Travelers also viewed these Pueblo hotels
Wingate by Wyndham Pueblo 4.5 of 5 stars 160 reviews Holiday Inn Express Hotel & Suit... 4.5 of 5 stars 32 reviews La Quinta Inn & Suites Pueblo 4.0 of 5 stars 97 reviews Courtyard by Marriott Pueblo 4.5 of 5 stars 9 reviews
Show Prices ABS:HotelCheckRates-d85125?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1139053?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d85131?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d217322?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 28 hotels in Pueblo, ranked by popularity

Been to SpringHill Suites Pueblo Downtown? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about SpringHill Suites Pueblo Downtown

Also Known As:
Cambria Suites Pueblo Hotel
Cambria Suites Pueblo Hotel Pueblo
Address: 150 S. Santa Fe Avenue, Pueblo, CO 81003 (Formerly Cambria Suites)
Phone Number:
Region: United States > Colorado > Pueblo
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotels in Pueblo
#5 Business Hotels in Pueblo
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
TripAdvisor is proud to partner with Marriott, Booking.com, Orbitz, Travelocity, Expedia, Hotwire, Tingo and Venere so you can book your SpringHill Suites Pueblo Downtown reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage SpringHill Suites Pueblo Downtown, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
SpringHill Suites Pueblo Downtown
Enter dates & see best prices* (from our partners)
Show Prices