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“Seamless Conversion from Cambria to Marriott” 4 of 5 stars
Review of SpringHill Suites Pueblo Downtown

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SpringHill Suites Pueblo Downtown
3.0 of 5 Hotel   |   150 S. Santa Fe Avenue, Pueblo, CO 81003 (Formerly Cambria Suites)   |  
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Free Parking
Ranked #4 of 25 hotels in Pueblo
Lake Oswego, Oregon
Contributor
17 reviews 17 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
“Seamless Conversion from Cambria to Marriott”
4 of 5 stars Reviewed June 4, 2012

Very good hotel. Some ongoing parking lot renovations but otherwise up to the Marriott standard. In an area with older commercial buildings, however, your vehicle safety is assured as the Pueblo Police Station is nearby.
Pool was unfortunately EXTREMELY cold. Had to call front desk as room did not include the needed towels for a family of four. Last complaint is that the juice machine was malfunctioning and dispensing very weak juice; the breakfast attendant checked it and said it was fine...yeah, right!

  • Stayed June 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phillip D, Director of Sales at SpringHill Suites Pueblo Downtown, responded to this review, August 15, 2012
Valued Guest,

Thank you for the feedback on your recent stay with us. I apologize for the uncomfortable pool temperature and I have discussed this with my maintenance staff to ensure it stays at the appropriate levels. We appreciate your business and we look forward to your next stay with us. Please contact us directly at 719-546-1234 for help with your next reservation.

Thanks again!

Phillip D.
Director of Sales
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148 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
Senior Contributor
41 reviews 41 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 24, 2012

Very much like an Embassy Suites, the room was spacious even for the four of us although the mattress on the sleeper sofa was very uncomfortable. Housekeeping was satisfactory except that they couldn't count. Four towels and wash cloths would be used and on the floor, yet they would only leave two clean ones in their place. So twice we had to request additional towels. Breakfast was free but microwave fare consisting of overcooked eggs and frozen meats, select pastries, and a few fruits thrown in for good measure. Plus a self serve waffle maker. The staff were friendly and helpful as were most of the other guests that weekend. Overall, I was pleased with our stay and would definitely come back.

Room Tip: The hotel sits adjacent to the interstate and that may be a problem - we were on the front and our r...
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  • Stayed May 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phillip D, Director of Sales at SpringHill Suites Pueblo Downtown, responded to this review, August 15, 2012
Thank you for your wonderful feedback. We appreciate your business and we look forward to your next stay with us. If you need help with any future reservations please call us at 719-546-1234.

Thanks again!

Phillip D.
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Columbus, Mississippi
Senior Contributor
40 reviews 40 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed May 24, 2012 via mobile

We stayed at the hotel May 18-21 for a PBR event. The room was beautiful and the front desk staff helpful and friendly. The room was very spacious, with plenty of room for the four of us. The only complaints I have are that, even though there were four of us, for some strange reason the maid would only leave one washcloth. I had to ask the front desk both days for extra washcloths. The only other issue was breakfast, with the eggs being very hard. They were supposed to be scrambled but tasted and felt more like hard boiled. The waffles were great and the other continental items good, just the eggs were strange.

I would definitely stay at this hotel again due to the rooms and staff.

Stayed May 2012, traveled with family
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phillip D, Director of Sales at SpringHill Suites Pueblo Downtown, responded to this review, August 15, 2012
Thank you so much for your feedback. We appreciate the great comments and we look forward to your next stay with us.

Thank you again,

Phillip D.
Director of Sales
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Windsor, CO
Senior Contributor
46 reviews 46 reviews
19 hotel reviews
Reviews in 29 cities Reviews in 29 cities
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed May 21, 2012

This was my second stay at this hotel. Now that the hotel is a Marriott Springhill Suites, breakfast does not cost extra. The hot breakfast was what I would expect from a hotel of this class. The staff were more than accommodating (even lending a wrench to allow me to make a repair to my wheelchair lift on my van). The biggest problem was that my accessible room was given away. I did not make my own reservation, but an accessible room was requested. Shortly after the reservation was made, I confirmed that I needed an accessible room with a roll-in shower. Upon arrival, the room was not available. The hotel, however, did get me into another accessible room (albeit without the roll-in shower), and for my short stay, this was doable. On most trips, I would have had to change hotels.

My room was very quiet and comfortable. A colleague at a hotel across the street was awakened by a windstorm. We soundly slept through it.

  • Stayed May 2012, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CambriaPueblo, General Manager at SpringHill Suites Pueblo Downtown, responded to this review, May 29, 2012
Thank you for your comments. This helps us improve as a hotel. We are pleased to hear you had a restful night’s sleep. Hope to see you again soon.
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Southern USA
Top Contributor
75 reviews 75 reviews
17 hotel reviews
Reviews in 36 cities Reviews in 36 cities
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed May 20, 2012

Nice hotel, our king room had seperate sitting area with sofa, chair & TV. We had plenty of room to relax and enjoy our stay. The staff were extremely pleasant and accomodating. They were right on with directions and answers to our questions about the area. Breakfast was good and the serving area was large and bright, more like a restaurant than the typical small breakfast room in most hotels.

Room Tip: Ask for the street side rather than I-25 side.
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  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CambriaPueblo, General Manager at SpringHill Suites Pueblo Downtown, responded to this review, May 22, 2012
Thank you for taking the time to write us a review. We are thrilled to hear you enjoyed your stay and all that our hotel has to offer. We strive to exceed guest expectations on a daily basis. I am pleased to know the staff is doing a great job.
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Denver, Colorado
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 1, 2012

Our room was on the I-25 side, it was very noisey with the traffic. Our boys were looking forward to use the swimming pool and the hot tub. Two minutes after we went in the pool, there were about 15 girls (age 5-10) and many adults having a pizza party in the swimming pool. Girls were loud and water was splashing everywhere. So, we have to get out right away. We shared our concerns with the hotel management. She told us they can do anything about it (Her name is Cayna, something like that). We will stay away from this place for the future.

  • Stayed April 2012, traveled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CambriaPueblo, General Manager at SpringHill Suites Pueblo Downtown, responded to this review, May 7, 2012
Thank you for giving us your feedback. The party of girls did rent numerous rooms and because they are also hotel guests they have the same pleasure of enjoying our amenities like any other guest. We apologize if you found it to be inconvenient but we value all our guests the same and cannot control the use of amenities from guest to guest. I did personally come in to check on the situation and they did not have a pizza party in the pool as we do not allow any food or drink in the area. They ate in the lobby and then headed to the pool. They did leave the pool area at a very reasonable hour so other guests would be able to use it as well. Thank you for your comments.
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Colorado
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 1, 2012

The rooms are great for a small family. We had two queen beds with a sleeper sofa in the adjacent room, two tvs and a nice, clean modern bathroom. We used marriott points to pay for the room and that process was also very smooth. The location of the hotel is right off I-25 and easy to find.
If you are only there one night, I would suggest eating down the street at Bingo Burgers (best burgers I have EVER had - go for "Goat Hill" so awesome) then take a walk on the Riverwalk. The next day free breakfast is a great way to end your stay.

  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CambriaPueblo, General Manager at SpringHill Suites Pueblo Downtown, responded to this review, May 7, 2012
Thank you for your comments. It helps us improve as a hotel. As you can see we strive to make your stay as enjoyable as possible and exceed expectations. We hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about SpringHill Suites Pueblo Downtown

Address: 150 S. Santa Fe Avenue, Pueblo, CO 81003 (Formerly Cambria Suites)
Phone Number:
Location: United States > Colorado > Pueblo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Business Hotel in Pueblo
#5 Family Hotel in Pueblo
#5 Romantic Hotel in Pueblo
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Pueblo Downtown 3*
Official Description (provided by the hotel):
Travel in style at SpringHill Suites by Marriott® in Pueblo Downtown, the all-suite hotel that seamlessly blends design and functionality offering the modern amenities you need to stay refreshed and focused – all at an affordable price. Spacious suites and vibrant lobbies offer flexible spaces perfect for working, meeting or relaxing in Pueblo. Take the stress out of travel with free Wi-Fi, relaxing pools and fitness centers. Our Market is open 24/7 for snacks and necessities. Enjoy our complimentary new breakfast with fresh choices for a customized start to your day– like eggs with local salsa or Greek yogurt and oatmeal complete with a toppings bar for a variety of options. Discover SpringHill Suites on your next visit to Pueblo and leave relaxed and refreshed. Conveniently located off I-25 exit 98B. 2 blocks from Pueblo Riverwalk and Historic District. 1 block from Pueblo Convention Center. Close to Pueblo Zoo, Ice Arena, and Colorado State Fair Grounds. ... more   less 
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Also Known As:
Cambria Suites Pueblo Hotel Pueblo

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