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“Much better than my previous stay” 4 of 5 stars
Review of SpringHill Suites Pueblo Downtown

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SpringHill Suites Pueblo Downtown
3.0 of 5 Hotel   |   150 S. Santa Fe Avenue, Pueblo, CO 81003 (Formerly Cambria Suites)   |  
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Special Offer
Free Parking
Ranked #6 of 25 Hotels in Pueblo
Windsor, CO
Top Contributor
50 reviews 50 reviews
22 hotel reviews
Reviews in 31 cities Reviews in 31 cities
79 helpful votes 79 helpful votes
“Much better than my previous stay”
4 of 5 stars Reviewed May 21, 2012

This was my second stay at this hotel. Now that the hotel is a Marriott Springhill Suites, breakfast does not cost extra. The hot breakfast was what I would expect from a hotel of this class. The staff were more than accommodating (even lending a wrench to allow me to make a repair to my wheelchair lift on my van). The biggest problem was that my accessible room was given away. I did not make my own reservation, but an accessible room was requested. Shortly after the reservation was made, I confirmed that I needed an accessible room with a roll-in shower. Upon arrival, the room was not available. The hotel, however, did get me into another accessible room (albeit without the roll-in shower), and for my short stay, this was doable. On most trips, I would have had to change hotels.

My room was very quiet and comfortable. A colleague at a hotel across the street was awakened by a windstorm. We soundly slept through it.

  • Stayed May 2012, traveled on business
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CambriaPueblo, General Manager at SpringHill Suites Pueblo Downtown, responded to this review, May 29, 2012
Thank you for your comments. This helps us improve as a hotel. We are pleased to hear you had a restful night’s sleep. Hope to see you again soon.
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165 reviews from our community

Traveler rating
    86
    55
    13
    8
    3
See reviews for
60
38
6
43
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
Date | Rating
  • Dutch first
  • English first
  • German first
  • Any
English first
Southern USA
Top Contributor
75 reviews 75 reviews
17 hotel reviews
Reviews in 36 cities Reviews in 36 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed May 20, 2012

Nice hotel, our king room had seperate sitting area with sofa, chair & TV. We had plenty of room to relax and enjoy our stay. The staff were extremely pleasant and accomodating. They were right on with directions and answers to our questions about the area. Breakfast was good and the serving area was large and bright, more like a restaurant than the typical small breakfast room in most hotels.

Room Tip: Ask for the street side rather than I-25 side.
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  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CambriaPueblo, General Manager at SpringHill Suites Pueblo Downtown, responded to this review, May 22, 2012
Thank you for taking the time to write us a review. We are thrilled to hear you enjoyed your stay and all that our hotel has to offer. We strive to exceed guest expectations on a daily basis. I am pleased to know the staff is doing a great job.
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Denver, Colorado
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed May 1, 2012

Our room was on the I-25 side, it was very noisey with the traffic. Our boys were looking forward to use the swimming pool and the hot tub. Two minutes after we went in the pool, there were about 15 girls (age 5-10) and many adults having a pizza party in the swimming pool. Girls were loud and water was splashing everywhere. So, we have to get out right away. We shared our concerns with the hotel management. She told us they can do anything about it (Her name is Cayna, something like that). We will stay away from this place for the future.

  • Stayed April 2012, traveled with family
    • 2 of 5 stars Value
    • 1 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CambriaPueblo, General Manager at SpringHill Suites Pueblo Downtown, responded to this review, May 7, 2012
Thank you for giving us your feedback. The party of girls did rent numerous rooms and because they are also hotel guests they have the same pleasure of enjoying our amenities like any other guest. We apologize if you found it to be inconvenient but we value all our guests the same and cannot control the use of amenities from guest to guest. I did personally come in to check on the situation and they did not have a pizza party in the pool as we do not allow any food or drink in the area. They ate in the lobby and then headed to the pool. They did leave the pool area at a very reasonable hour so other guests would be able to use it as well. Thank you for your comments.
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Colorado
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 1, 2012

The rooms are great for a small family. We had two queen beds with a sleeper sofa in the adjacent room, two tvs and a nice, clean modern bathroom. We used marriott points to pay for the room and that process was also very smooth. The location of the hotel is right off I-25 and easy to find.
If you are only there one night, I would suggest eating down the street at Bingo Burgers (best burgers I have EVER had - go for "Goat Hill" so awesome) then take a walk on the Riverwalk. The next day free breakfast is a great way to end your stay.

  • Stayed April 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CambriaPueblo, General Manager at SpringHill Suites Pueblo Downtown, responded to this review, May 7, 2012
Thank you for your comments. It helps us improve as a hotel. As you can see we strive to make your stay as enjoyable as possible and exceed expectations. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denver, Colorado
Senior Contributor
46 reviews 46 reviews
6 hotel reviews
Reviews in 20 cities Reviews in 20 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed April 26, 2012

The staff was very friendly, professional and accomodating. Would definately stay there again when in Pueblo...even though the price is a bit high for the area.

Hotel layout was nice, room was VERY clean, location is great with close/easy access to I-25 and downtown Pueblo, but the staff is what makes this hotel a definite stop for us the next time we travel to/through Pueblo.

  • Stayed April 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CambriaPueblo, General Manager at SpringHill Suites Pueblo Downtown, responded to this review, May 7, 2012
Thank you for your comments. It helps us improve as a hotel. As you can see we strive to make your stay as enjoyable as possible and exceed expectations. We hope to see you again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, Minnesota
Senior Contributor
45 reviews 45 reviews
30 hotel reviews
Reviews in 31 cities Reviews in 31 cities
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed April 18, 2012

Very close to I25. Beautiful large suite with two queen beds. The bathroom was large and the soaps were great! Did not eat breakfast, but it looked great. Would certainly stay again for business or casual travel.

  • Stayed April 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CambriaPueblo, General Manager at SpringHill Suites Pueblo Downtown, responded to this review, May 7, 2012
Thank you for your kind words. We are happy to hear you enjoyed your stay. We hope to see you again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Buffalo. Ny
Senior Contributor
27 reviews 27 reviews
18 hotel reviews
Reviews in 21 cities Reviews in 21 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 5, 2012

Ownership of this lovely property changed during our two night stay, March 28 & 29. It's a beautiful hotel conveniently located right off I-25 and a couple blocks from downtown Pueblo. The suites have a separate large sitting area with couch, desk, flat screen on wall, counter area with microwave and refrigerator. The beds are wonderfully comfortable and bedroom has its own flatscreen TV. The bathrooms are large and very up to date. My one complaint is the same I make of many hotel/motels but inexcusable for a property like this - they only provide powdered coffee creamer in the room and Coffee-mate at breakfast. Otherwise, the hot breakfast buffet is very good and the lobby has a bar. Marriott will find success with this property especially if they keep excellent staff like Rachel and Liz at the front desk and Jackie at the bar.

  • Stayed March 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CambriaPueblo, General Manager at SpringHill Suites Pueblo Downtown, responded to this review, May 7, 2012
We are so happy to hear you enjoyed the layout of the room. We believe that we have the best rooms and staff in town. Please let us know on your next visit and we would be happy to stock your room with the creamer you prefer. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about SpringHill Suites Pueblo Downtown

Address: 150 S. Santa Fe Avenue, Pueblo, CO 81003 (Formerly Cambria Suites)
Location: United States > Colorado > Pueblo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Pueblo
#6 Family Hotel in Pueblo
#7 Romantic Hotel in Pueblo
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Pueblo Downtown 3*
Number of rooms: 105
Official Description (provided by the hotel):
Travel in style at SpringHill Suites by Marriott® in Pueblo Downtown, the all-suite hotel that seamlessly blends design and functionality offering the modern amenities you need to stay refreshed and focused – all at an affordable price. Spacious suites and vibrant lobbies offer flexible spaces perfect for working, meeting or relaxing in Pueblo. Take the stress out of travel with free Wi-Fi, relaxing pools and fitness centers. Our Market is open 24/7 for snacks and necessities. Enjoy our complimentary new breakfast with fresh choices for a customized start to your day– like eggs with local salsa or Greek yogurt and oatmeal complete with a toppings bar for a variety of options. Discover SpringHill Suites on your next visit to Pueblo and leave relaxed and refreshed. Conveniently located off I-25 exit 98B. 2 blocks from Pueblo Riverwalk and Historic District. 1 block from Pueblo Convention Center. Close to Pueblo Zoo, Ice Arena, and Colorado State Fair Grounds. ... more   less 
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Also Known As:
Cambria Suites Pueblo Hotel Pueblo

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