This review is from my experience with Wyndman Pagosa. It may differ from yours but this is what happened with us. First of all when we walked in to check in, we were the only ones there. Check in took about 5 minutes. The girl told us to go to another counter to get a parking pass. There were 3 people helping 3 other couples. It took 35 minutes to get a parking pass. I don't know why I couldn't get the parking pass at check in. For all you members, no I did not know this Wyndman was a timeshare. Now to the room, the security chain for the front door was put on backwards, the toilet paper holder would not hold toilet paper, there was very very little water pressure, the bath tub/shower floor was filthy, the curtain to the back porch would not open or close,and all the other condo's we saw had a table and 2 chairs. We called the main desk and asked if it was possible to get a couple chairs so we could sit on the back porch. They said they would get them right there. After 3 calls and 24 hours later they finally showed up. On our final day as we were starting to back out of our parking spot, a maintenance vehicle pulled up right behind us with 3 people in it. They stopped right behind us a 2 workers got out and walked to the condo's. The driver stayed in the vehicle and stayed there. I have a diesel Excursion and I would think he had to hear it running with his window down. I tapped on the horn to see if I could get him to move so we could leave. He still just sat there. About that time the other 2 came back, and boy did we get a dirty look, I guess for honking the horn. They got back in the vehicle and they still sat the for a little bit. As I was getting out to ask them to move, they finally pulled away. For us it was all the little things why we gave them 1 star.