This is the most expensive Best Western I have stayed in, and it is also the least in quality. It seems they rake in plenty of profits (I paid $160 for one night) but fail to spend money on improvements. Many of the hotel interior fixtures come straight from the 1970s, it's like a retro visit to the past. The breakfast is crammed into the hotel office, and you can hardly move around without bumping into other guests trying to retrieve a biscuit. The laundry rooms take an excessive amount of money. It's as if the owner of this property is trying to squeeze every penny out of the guests without re-investing it in improvements. The location is beautiful and I am guessing most of the guests at this BW are first time visitors to this hotel, attracted to the scenery. The location of Ouray does the selling for this Best Western and the property owner doesn't feel like he/she has to make the hotel nice - plenty of people will pay regardless.

Ouray is just as nice if not nicer than I had expected. However I was a bit disappointed with BW Twin Peaks motel. The room was clean but there was a huge crack under the door. We blocked the opening with a towel. I'm certain that the new management will fix this minor detail. There is a nice pool but we didn't get to use it because it was about 60 F. Continental breakfast was average but there was practically no room to sit down.
The staff was very nice and friendly.

What a great place to stay. Friendly, helpful staff, nice room, great hot springs pool. What more could you ask for. We took a Jeep Tour up to and above Yankee Boy Basin that was spectacular, all the wild flowers were out in the higher elevations. What a treat. We loved Ouray and hope it never changes into something like Telluride, a place which we did not care for at all.

THANK GOODNESS FOR THE NEW OWENERSHIP/staff! I recently stayed with the Best Western Twin Peaks Motel in Ouray Colorado. I was told they were under new ownership, and it is obvious. The entire staff has smiles on their faces and were more than happy to help us with anything we needed, including making reservations with tours, resteraunts, and shows. We have always tried to stay with hotels with the best ratings possible. They have more ammenities than ANY other hotel in the area. and were willing to go above and beyond to make our stay the best possible in Ouray.
Our room was VERY nice, there was new furniture were needed, our room was exceptionally clean and the maid service made sure not to bother when our sign was on the door. The room had a plesant smell, not of harsh cleaners or mildew.
I would strongly recommmend the Best Western Twin Peaks for you stay in Ouray, Colorado. I just can't say enough to fully express our satisfation.