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“Fantastic stay near Ouray Ice Park” 5 of 5 stars
Review of Twin Peaks Lodge & Hot Springs

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Twin Peaks Lodge & Hot Springs
3.5 of 5 Hotel   |   125 Third Avenue, PO Box 955, Ouray, CO 81427   |  
Hotel amenities
Ranked #8 of 14 Hotels in Ouray
new york
1 review
1 helpful vote 1 helpful vote
“Fantastic stay near Ouray Ice Park”
5 of 5 stars Reviewed February 17, 2014

We stayed here for 3 nights in February, and it was fantastic! The hotel was clean and quiet. The private hot springs were a great way to relax after a long day of ice climbing and the location is perfect for getting into town for dinner, or off to the ice park. The highlight of our trip was the daily breakfast. They have a fantastic hot breakfast, and Pam who runs the breakfast room was very friendly. She remembered our names and what we liked in our omelets. She really made it feel like home!

Stayed February 2014, traveled with friends
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managment12, Guest Relations Manager at Twin Peaks Lodge & Hot Springs, responded to this review, February 20, 2014
Hello JParker!
Thank you for reviewing us. I will let Pam know she did another great job. We are happy you chose us in your plan making and we look forward to being here for you next year!
Best Wishes,
Twin Peaks Lodge and Hot Springs
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439 reviews from our community

Traveler rating
    271
    105
    27
    22
    14
See reviews for
135
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
Overland Park, Kansas
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 14, 2014

Wow! I will never stay anywhere else. The room was very clean and the 5 star bed and pillows were beyond my expectations. Breakfast was not only fantastic and homemade, but made a great place to share stores with the other lodgers. The view was breathtaking, walking distance to downtown and easy access to hiking. After a day of hard play, the mineral water was a night (and sometimes early morning) treat to top off the day. I was home away from home!

Brenda G.

Room Tip: There is no bad view!
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  • Stayed January 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managment12, Guest Relations Manager at Twin Peaks Lodge & Hot Springs, responded to this review, February 15, 2014
Hello Brenda!
Thank you for taking the time to review us. With help from guests like you we may win another award in excellence this year. We appreciate your business and look forward to you staying with us again.
All the best,
Tim Walters
GRM
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Grand Junction, Colorado
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed February 9, 2014

I have been coming to Ouray for years to stay at the Twin Peaks. They are the absolutely the BEST place to stay in Ouray. Newly remodeled rooms with comfy beds, awesome pool and hot springs tubs and delicious breakfast with a made to order omelet makes this place a great value. Staff is very friendly and accommodating, we always feel comfortable and hate to leave this hotel.

I cannot wait to come back and bring my friends,

LaVonne Gorsuch
Grand Junction, CO

  • Stayed February 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managment12, Guest Relations Manager at Twin Peaks Lodge & Hot Springs, responded to this review, February 10, 2014
LaVonne,
Thank you for leaving such a great review. We appreciate your business very much and would love to be your getaway again.
Best Wishes,
Tim Walters
GRM
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Beaufort, South Carolina
Top Contributor
50 reviews 50 reviews
7 hotel reviews
Reviews in 11 cities Reviews in 11 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed January 24, 2014

Super location in one of the neatest small towns ever!!! We arrived on a gloriously sunny day, snow on the ground and our room ready and waiting. A motor lodge where you park outside the front of the two-story building, this southerner would have greatly appreciated a snow/ice cleared driveway and parking area but it was not too bad during the daylight - be careful at night! Our room was larger than most motor lodges, I would think, with a king bed, wardrobe, mini-fridge and coffee maker. There were two sink areas & a tub/shower so getting ready was not all shared space. The location is great and we walked to several area locations since the day temperatures were around 45 degrees! We loved Box Canyon Falls - but be careful as this park is not snow/ice cleared. The great restaurants and fun shops are all close by and we found everything pretty reasonably priced. Now...Three things about our room (the one on the far end nearest the breakfast building, ground floor), though. First has to be the noise from people above, the floor boards creak on the first floor and the second. Second, the walls are paper thin and we could hear every conversation from the room to our right, luckily, there was no room to our left! Third, our exterior door!!! This door had to be opened with a shoulder running push and slammed from within with extreme strength. It's warped or something and if you needed to exit this room quickly, well, only those in good shape and better strength could manage it. The bed was comfy and I really enjoyed the triple sheeting and down comforter. OH...the complimentary popcorn and hot beverage machine in the lobby was VERY nice throughout the stay.

So overall good but not perfect...we would stay here again...and use this room, but I would check the door operation first!

Room Tip: I think I'd choose upstairs room to avoid some noise and definitely request a corner room!
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  • Stayed January 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managment12, Guest Relations Manager at Twin Peaks Lodge & Hot Springs, responded to this review, January 26, 2014
Hello!
Thank you for pointing out some of our best traits. We try hard everyday to make this hotel a place of comfort. Despite our appearance of modern features, the building and room in question are actually quite old. It was built in the early 1900's. With time the building settles and this causes door jams to move slightly out of place. We are able to fix that easily (and have by time this posts). We will accommodate anyone with solutions when presented with an issue. We don't want anything to be wrong with your stay. I urge you and future guests to notify the front desk of an issue immediately. This way we are able to correct and resolve a problem and prevent any negative experiences. Please definitely come see us again. We look forward to having you!
Best Wishes,
Twin Peaks Lodge and Hot Springs.
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Panama City Beach, Florida
1 review
4 of 5 stars Reviewed January 19, 2014

Well I did stay a couple of times over night. But was mainly there to just help with the Breakfast bar with Pam she is a great people person. Found Ryan and Tim to be wonderful people and very Professionals in this business. Just sad to say I will not be going back to enjoy the wonderful views from the pool and hot tub.. Just wanted to say I will miss the friends that I made there for all of last season.. Take care and best wishes from Wayne Mac Master.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managment12, Guest Relations Manager at Twin Peaks Lodge & Hot Springs, responded to this review, January 26, 2014
Hello Wayne!
Thank you for your review. We all work hard to keep this hotel running efficiently. It is like a machine and only works well when a good crew is there to help keep it oiled and maintained. Thanks for your help and we hope to have you stay with us again!
Best,
Twin Peaks Lodge and Hot Springs
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Salt Lake City, Utah
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 14, 2013

Front desk clerk checking us in was not very friendly. Maybe just having a bad day. Best hotel bed I've ever slept in. Rooms overall were good. Views were spectacular. Loved the pool and hot tub. Will be back for sure.

  • Stayed June 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managment12, Guest Relations Manager at Twin Peaks Lodge & Hot Springs, responded to this review, December 28, 2013
Hello Iskinaked!
Thanks for taking the time to write us a review. We appreciate any feed back as it is necessary to help make our environment more enjoyable. I am happy to see that you enjoyed yourself for the rest of your vacation. We put the best linens on the best beds so you can relax and sleep well. Especially after a soak in our Natural Hot Springs. We look forward to seeing you next time!
Best Wishes,
Twin Peaks Lodge And Hot Springs
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wildwood, New Jersey
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 7, 2013

I recently spent 2 days in Ouray at the Twin Peaks Lodge. The room was clean and very comfortable. The breakfast was delicious and plentiful. The pool was so inviting that we got up at 6:00 in the morning the day we were leaving to take advantage of it. The staff were so pleasant and very accommodating. There was also laundry on site which was very convenient. I highly recommend the Twin Peaks Lodge and I can't wait to go back.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managment12, Guest Relations Manager at Twin Peaks Lodge & Hot Springs, responded to this review, January 26, 2014
Hello Mary S!
Thank you for your review! We can't wait to make your stay wonderful again.
Best Wishes
Tim Walters
Guest Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Twin Peaks Lodge & Hot Springs

Address: 125 Third Avenue, PO Box 955, Ouray, CO 81427
Location: United States > Colorado > Ouray
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Airport Transportation
Hotel Style:
#4 Family Hotel in Ouray
#6 Romantic Hotel in Ouray
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Twin Peaks Lodge & Hot Springs 3.5*
Number of rooms: 53
Official Description (provided by the hotel):
This lodge is one of a kind. Offering mountain view rooms and breath taking scenes to ensure the perfect picture backdrop. We are located Next to the Million Dollar Highway(hwy 550)one block off Main St. Perfect quiet location away from the hustle and bustle of the city. All of our pools are Natural Mineral Hot Springs. Only a short walk from your room are savings. Continuing with, the Full Hot Breakfast. Our Chef will prepare you a vegetarian omelet full of your favorites. Not to mention, a make-your-own waffle station with hot maple syrup and canned whipped cream! You can look forward to Eggs, Bacon, Biscuits & Gravy, fresh fruit, and assorted hot and cold cereals. There's so much more than can be written here. You'll just have to see for yourself. Join us for a get away you will not forget. ... more   less 
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Also Known As:
Best Western Plus Twin Peaks Lodge & Hot Springs Hotel Ouray
Best Western Plus Twin Peaks Lodge And Hot Springs
Best Western Ouray
Ouray Best Western

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