I was really looking forward to staying at this hotel after reading the previous reviews as I am a fan of old historic hotels and wanted a different lodging experience other than the typical chain motel room. I called the owner of Historic Western Hotel back in mid-August to make my reservation. He seemed nice enough on the phone then as he took my name and credit card number for a two night stay on Oct. 17 and 18. He said they would not be busy at that time of year and told me he would give me their larger queen room with bathroom down the hall. When me and my husband arrived on Oct. 17 at about 2pm, we found the place locked up and a closed sign in the window of the restaurant that is part of the hotel. But the entrance to the hotel part of the building did not have a closed sign and there was a free standing sign by the hotel entrance that said call for reservations with the phone number. I called the owner twice during a two hour period, no answer. I left two messages on their answering service to call my cell number as we were in town waiting to check in. After walking around town and waiting for him to call we went to the visitor center about 4:30pm to see if we could get some information on the hotel and owner. I talked to a helpful lady there and she called the owner and this time he answered the phone. The visitor center lady handed me the phone and I told the owner we were waiting to check in the hotel. He tells me the hotel is closed for the season. I asked him why he took my down my information two months ago for a reservation and did not tell me they would be closing in Oct. for the season. He offered no explanation or apology for my predicament. He was not very friendly and offered no other help or reccommendations for other lodging. I can't believe this person is in the tourist business with that kind of attitude. The visitor center lady was the one who apologized to me about my predicament. We went over to the Box Canyon Lodge also in Ouray and stayed there for our two nights in Ouray.












