We reviewed many properties 4 months prior to our July 24 - 27 trip to Ouray and The Hot Springs Inn had the best reviews of all. So, we booked our stay and took our chances. WOW, did it pay off. What we mean by "hidden gem" is that when you first drive up you have no idea what is in store for you in the rooms and on the backside of the building. 2 large, COMFORTABLE, king sized beds with plenty of room remaining in the room. A nice flat screen tv, a microwave, refrigerator, coffee table and 2 chairs, lamps, ceiling fan, hair dryer, combination safe, and a fireplace with a wall switch. But the best part is when you open the door to the balcony. WOW....beautiful water flowing downstream with the roar of the water hitting the rocks. Everywhere you look is mountains. 2nd floor room offers best views.
We were in contact with the property via e-mail before our arrival. Jeremy made sure our arrival was smooth. He even placed an iron and ironing board in the room for my wife BEFORE we arrived. We don't even get service like that at Marriott Resorts!!!!
We slept with the windows open (we did have a room on the end, so we had an extra window on the side that looked down on the hot tubs).....room 211 is on the end and room 201. We were a little worried about the possible rowdy noise from the hot tubs, but that just did not happen. People did have fun in the tubs and enjoy them, but were never obnoxious or loud.
We can not say enough great, positive things about this place. Jeremy did a fantastic job at check in. The next day we were in town shopping and we look up and see Jeremy. Not only did he remember us as customers, but remembered our names as well. Now that is customer service.
We have already booked a 5 night stay for late June 2014 and never considered staying any place else.
- Official Description (provided by the hotel):
- Each clean, spacious room overlooks the Uncompahgre River with a private balcony, two premium king sized beds, air conditioning, refrigerator and much more. Take advantage of our on site laundromat, hot tubs and grills. We've even got condiments if you forgot yours! After you plan tomorrow's adventure, enjoy an evening stroll on the Uncompahgre River Walk located right outside your door. Come home to the Hot Springs Inn. ... more less
- Reservation Options:
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- Also Known As:
- Hot Springs Hotel Ouray
- Hot Springs Ouray