My wife and I just spent two nights at this property and enjoyed our stay tremendously. We were in the Sunroom ($200/night) and although I think it was a little overpriced for the facilities provided, the experience was very pleasurable. We loved the comfortable king-sized bed in the Sunroom and the furnishings were extremely tasteful. It was very evident that substantial work was done to this room within the past year (new wood work, renovated bathroom, etc) so earlier negative reports may not be valid today.

After reading some other reviews on this site (after having sent my deposit in), I was fearful that I'd made a mistake, but my fears were unfounded. Linda (the owner) was very friendly to us and made sure our stay was pleasurable. The only two downsides I could think of is there was no air conditioning and the piano was out of tune <grin>. I found the vapor cave too hot for my tastes, but that's a personal preference. If you're a fan of wet saunas, you'd probably be in heaven down there. The outdoor pool, on the other hand, is heaven-on-earth, especially in the cool Ouray summer-evening air.

I will qualify my review by saying this property is not a business-class corporate hotel. This is an 1879-era property whose room sizes and corridors, etc, are much smaller than you'll find in today's ADA-compliant hotels and motels. WiFi access was great to my wife's Mac, but my PC wasn't able to connect--but really, if you're on vacation in Ouray, what on earth do you need the Internet for?!

We *will* be back!

We booked the hotel at $200 a night. expecting that value, we arrived and after being given a list of how we would be charged extra for about 12 infractions, we were taken aback. Then to check in with the most unfriendly, unwelcoming manager who proceeded to keep admonishing us that we couldn't smoke. We told her we were non smokers and she continued to berate us. We were given robes, and when asked if they had larger robes, were told no, that most normal people fit in the robes and we didn't have to use them. No shampoo or soap in the bathrooms, but we could BUY some. Tried to set up a spa massage only to find they had 1 person and she was booked. Each time I entered the office area to buy cokes or whatever, I was greeted with a glare and no comments to me at all. Bed was so hard we had a backache each night and finally left early. It was a horrible place. Would NEVER go back.

1. list of infractions we'd be charged extra for given at check in
2. Lectures over and over again on smoking (we are non-smokers)
3. unfriendly unwelcoming management
4. No shampoo or soap in bathrooms
5. hard beds resulting in backaches

My husband and I "found" this place in 1987 and typically stayed here once a year. It used to be a fun, laid back place for us to visit. Our last stay was in 2005 - we booked the cabin up on the hill behind the main lodge. We paid approx. $200.00 +/-. It's so "rustic" that bugs kept falling out of the exposed-beam roof onto our bed, the shower etc. Yuck. No complimentary shampoo/conditioner/lotion in the bathroom but they'll gladly sell you some quality spa products in the lobby.

But that's only part of the reason we no longer stay at the Wiesbaden. We've found that the owner/manager/employees are too full of themselves. Perhaps its because they were briefly mentioned in a national travel magazine a few years ago...?

The last few years we were met with a ho-hum attitude at check-in and check out. I got the sense the owner/manager could care less about our visit..we were just another payment to them. We were given a list of rules when the reservation was made about the deposit, cancellation refund, payment, pets, how late the pool can be used etc. (Note: if you are a smoker, even if you don't smoke at the hotel, they will not let you stay). The rooms are tired and small, the lobby is tired. We do love and miss the outdoor pool, but it's not worth the over inflated price and dismal owner/management/employee attitude.

At three in the morning my husband and I both found ourselves still unable to get comfortable on the rock hard bed we paid $140 to sleep on. Since we live only 40 miles away, we decided to go home and get some sleep. Rather than wake up the staff to complain, I decided to call on Monday and speak to the manager about it. I was very, very disappointed with the response I got. The manager informed me I should have called the number at the front desk at three in the morning rather than quietly leave and try to sort it out later. Since I didn't do that, she said the problem was all mine and there was nothing she could be expected to do for me. She assured me she had NEVER had a single complaint about the beds and suggested that somehow my husband and I must have gotten to feeling poorly in the night. I found her to be rude and abrasive. We will continue to enjoy the cave and the pool...however...we will never spend another night there and would not recommend it to anyone else.