The first time I stayed here was in November of 2007. The heater did not work. When I mentioned it to the owner, she apologized and explained they were new owners and trying to get everything in working order.

I decided to give them another chance and arrived there on Saturday, March 29th. They immediately charged me up front for 6 nights which I thought was unusual for a hotel. Then began the nightmare into sleeplessness.

I thought the lumpy pillows were going to be the problem, but it turned into much more. The walls were so thin, I woke up with a fright when I heard a man in my room at 6:30 am. I realized it was the people next door. I could even hear the refrigerator door opening and closing. I thought I'd try to put up with it and dealt with the early wake-up conversation all week.

The conversation was nothing compared to the construction noises of sawing and banging that also woke me up. There was construction every morning very early beginning around 7am.

The maid service was lacking. On Sunday, I did not receive maid service. The remainder of the week only my bed was made and trash emptied. I had a pile of dirt that sat in the middle of my bathroom floor for the entire stay. One day I did not put the sign on my bed to recycle the sheets, so my sheet would be changed. When I came back, the maid had put the sign on my bed and not changed the sheets.

By Wednesday, I'd had enough when construction began at 6am. I complained about the early wake-ups and asked that the pile of dirt be removed along with the sink cleaned and bath cleaned. The female owner Linda acted surprised I didn't have maid service. Her husband said I needed to understand they were on a deadline for the construction. I said I understood and he needed to understand I was on vacation and 6am construction was not acceptable.

They told me I'd get my room cleaned. Again only the bed was made and the trash emptied on Wednesday and Thursday. Not only did I not get maid service on Thursday, I discovered a used cup of coffee left in the room by the maid. That was more than I could stand and I went to see the management to check out early and get a refund for the last night. They were not in. I told their employee to please get in touch with them and have them call me. I also sent them an email and they never responded or refunded my money.

Obviously, customer service and good word of mouth is the least of their concerns.