The resort is nice, however, the lack of concern and caring from the employees makes me rethink booking. The first impression we had with the Front Office agent was nice, and pleasant. The next morning we went to breakfast and passed a lady that was looking for her dog. While sitting at breakfast we spotted the dog and my husband went to catch her. Upon doing so he asked the Front Office agent if she could make contact with its owner. The agent stated that my husband should just let the dog go, because it happens all of the time and it will be fine. WOW.... the second encounter, and most upsetting, came upon check out. We asked to have a letter mailed, and request it be send out that day, which was a Saturday. As of today, Thursday the recipient has not receive the letter. We called the resort and was told they track their mail and that it was in fact mailed. When questioning their tracking system the young man stated that they actually do not have one, and that he lied about it. WONDERFUL!! Not only were we lied to but now have to pay the consequences for trusting our mail would be sent out.
- Official Description (provided by the hotel):
- A gorgeous natural oasis surrounded by towering peaks. Your perfect getaway, with every amenity. Mount Princeton Hot Springs Resort is where you can do it all. Satisfy your quest for adventure, experience the healing powers of Colorado hot springs, and indulge in pampering spa treatments. Unlimited outdoor recreation alternatives for every interest, in every season, at every level. Gourmet meals, choice lodging, and our welcoming staff await you. ... more less
- Reservation Options:
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- Also Known As:
- Mount Princeton Hot Springs Hotel Nathrop